.png){kind=icon}
What is LastPass Password Management?
LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceLastPass Password Management Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on LastPass Password Management.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
91 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+84 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love LastPass Password Management?
Pros
- Performance Enhancing
- Reliable
- Enables Productivity
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Credential Management
Password Generator
Multi-Factor Authentication (MFA)
Encryption and Decryption
Vault for Each User
Work and Personal
Autosave and Autofill
Access From Multiple Devices
Credential Rotation
Team Management
End User Self Serve
Vendor Capability Ratings
Business Value Created
Ease of Implementation
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of IT Administration
Ease of Data Integration
Vendor Support
Availability and Quality of Training
Ease of Customization
Product Strategy and Rate of Improvement
LastPass Password Management Reviews
Marcus F.
- Role: C-Level
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jul 2021
Reliable, Secure and so convenient. Awesome!
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Reliability and trust are always the first two things that come to mind when thinking about LastPass. And for that reason I wouldn’t use anything else.
What is your favorite aspect of this product?
The cross-platform abilities let’s you get your passwords anywhere and everywhere … which is EXACTLY what you’d expect. So awesome.
What do you dislike most about this product?
I’d love a bit more work in the mobile experience. On desktop any time I create a new password the browser extension picks it up. But on mobile that doesn’t happen so I often miss having app based passwords saved - why? Because I rely on LastPass to always save and update everywhere. And mobile therefore disappoints.
What recommendations would you give to someone considering this product?
Using LastPass is a game changer to anyone’s ability to track the millions of passwords any user needs to keep track of. And managing it at the Enterprise level gives you all the flexibility you’d expect. Awesome.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Effective Service
Crisanne G.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Jul 2021
Awesome way to save your passwords
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
The level of security offered
What is your favorite aspect of this product?
That I can access it from multiple devices
What do you dislike most about this product?
Master password
What recommendations would you give to someone considering this product?
Write your master password down
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Cons
- Slower Product Innovation
Arzu F.
- Role: Sales Marketing
- Industry: Shipping
- Involvement: Business Leader or Manager
Submitted Jul 2021
Amazing functionality and fast support
Likeliness to Recommend
What differentiates LastPass Password Management from other similar products?
Most of our company workers use Android and Hypervault didn't have an app for them.
What is your favorite aspect of this product?
It is a great way to manage passwords. It has a good-looking and intuitive interface. It can be used in almost all browsers and has apps for iOS, Android, and Windows Phone. The database is synchronized between devices and allows you to use multiple versions at once.
What do you dislike most about this product?
This personally isn't a problem for me but in 2015 LastPass announced that they would be joining LogMein that was known as an organization affiliated with the US National Security Agency. I know that for some users this can make it difficult to trust LastPass.
What recommendations would you give to someone considering this product?
It lets me keep my password in one cloud data which I can access with different devices.
Pros
- Continually Improving Product
- Generous Negotitation
- Helps Innovate
- Reliable
Cons
- Less Effective Service
- Vendor Friendly Policies
- Leverages Incumbent Status
