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LastPass US LP

LastPass Password Management

Composite Score

8.1 /10

CX Score

8.2 /10

120 Reviews Write a Review

What is LastPass Password Management?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

Company Details

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Awards & Recognition

LastPass Password Management won the following awards in the Password Management category

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2025 Data Quadrant Champion

2025

1 Top Rated Capabilities

13 Top Rated Features

2025

1 Top Rated Capabilities

7 Top Rated Features

2024

1 Top Rated Capabilities

12 Top Rated Features

2023

2 Top Rated Capabilities

10 Top Rated Features

2022

LastPass Password Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass Password Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

1
Since last award

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+85 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass Password Management?

6% Negative

9% Neutral

85% Positive

Pros

Performance Enhancing
Enables Productivity
Respectful
Reliable

Feature Ratings

Average 85

Credential Management

Password Generator

Multi-Factor Authentication (MFA)

Encryption and Decryption

Vault for Each User

Work and Personal

Autosave and Autofill

Access From Multiple Devices

Credential Rotation

Team Management

Dashboard

Vendor Capability Ratings

Average 81

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement

LastPass Password Management Reviews

Lokesh K.

Role: Consultant
Industry: Consulting
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2024

Easy to use, but a bit pricey.

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

User friendly

What is your favorite aspect of this product?

The items can be organised well based on the categories

What do you dislike most about this product?

Nothing so far

What recommendations would you give to someone considering this product?

Best passwords manager

Pros

Reliable
Efficient Service
Effective Service
Fair

Stephen I.

Role: Information Technology
Industry: Media
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Oct 2025

Easy to use password manager with extras

Likeliness to Recommend

10 /10

What differentiates LastPass Password Management from other similar products?

Its easy to use and is as good on its personal offering as its enterprise

What is your favorite aspect of this product?

I like the MFA integration options it has

What do you dislike most about this product?

Nothing really at this moment.

What recommendations would you give to someone considering this product?

Go for it. Its easy to use and easy to implement

Pros

Reliable
Performance Enhancing
Enables Productivity
Unique Features

Sofia Z.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted May 2025

The most reliable password management solution

Likeliness to Recommend

8 /10

What differentiates LastPass Password Management from other similar products?

Definitely, its interface is easy with quick access and setup.

What is your favorite aspect of this product?

LastPass has great features, but two things that kept me using it are its cross-platform accessibility and the Password Generator feature. The interface is also really great. I have used it on multiple devices. Once my information appeared in a data breach and I received an alert about it, that way I was able to retrieve my data without any loss.

What do you dislike most about this product?

There's nothing much to dislike about LastPass, but only that it has a much smaller number of customizations to make if we compare it with other platforms.

What recommendations would you give to someone considering this product?

While sharing credentials, I would recommend you to use LastPass's Secure Shared Password feature and you definitely have to try its Password Generator feature, it's too good.

Pros

Enables Productivity
Unique Features
Efficient Service
Caring

LastPass Password Management

What is LastPass Password Management?

Company Details

Need Assistance?

Awards & Recognition

2025 Data Quadrant Champion

LastPass Password Management Ratings

87 Likeliness to Recommend

1 Since last award

92 Plan to Renew

86 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+85 Net Emotional Footprint

How much do users love LastPass Password Management?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Credential Management Software provides credential management and retrieval functionality.

Password Generator Software includes the ability for users to generate strong passwords.

Multi-Factor Authentication (MFA) Supports multi-factor device and app authentication.

Encryption and Decryption Advanced capabilities to encode data and information with visibility and controls.

Vault for Each User Each user has access to their own password vault.

Work and Personal Offers the ability for users to leverage some or all software features for personal use.

Autosave and Autofill Allows for passwords to be autosaved and autofilled when accessing resources again.

Access From Multiple Devices Software can be accessed from multiple devices. Ideally this access will be possible regardless of the operating system used.

Credential Rotation Allows for passwords to be changed or reset as needed for privileged accounts

Team Management Create and manage team members. Items can be shared across team members.

Dashboard Includes alerts and notifications, KPIs, visual analytics, and interactive features.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

LastPass Password Management Reviews

Lokesh K.

Easy to use, but a bit pricey.

Likeliness to Recommend

Pros

Stephen I.

Easy to use password manager with extras

Likeliness to Recommend

Pros

Sofia Z.

The most reliable password management solution

Likeliness to Recommend

Pros

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Schedule Your Call

1
Since last award

Feature Ratings

Credential Management

Password Generator

Multi-Factor Authentication (MFA)

Encryption and Decryption

Vault for Each User

Work and Personal

Autosave and Autofill

Access From Multiple Devices

Credential Rotation

Team Management

Dashboard

Vendor Capability Ratings

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Ease of Data Integration

Vendor Support

Ease of Customization

Availability and Quality of Training

Product Strategy and Rate of Improvement