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LastPass Password Management Logo
LastPass Password Management Logo
LastPass US LP

LastPass Password Management

Composite Score
8.6 /10
CX Score
8.7 /10
Category
LastPass Password Management
8.6 /10

What is LastPass Password Management?

LastPass manages your passwords and online life, so you don't have to. We've made going online easier and safer, and supporting all of your browsers, operating systems, and mobile devices since 2008.

Company Details


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Awards & Recognition

LastPass Password Management won the following awards in the Password Management category

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LastPass Password Management Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on LastPass Password Management.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

91 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love LastPass Password Management?

6% Negative
10% Neutral
84% Positive

Pros

  • Performance Enhancing
  • Reliable
  • Enables Productivity
  • Respectful

Feature Ratings

Average 84

Credential Management

88

Password Generator

88

Multi-Factor Authentication (MFA)

87

Encryption and Decryption

87

Vault for Each User

87

Work and Personal

87

Autosave and Autofill

85

Access From Multiple Devices

85

Credential Rotation

85

Team Management

84

End User Self Serve

84

Vendor Capability Ratings

Average 81

Business Value Created

84

Ease of Implementation

83

Quality of Features

83

Usability and Intuitiveness

82

Breadth of Features

82

Ease of IT Administration

82

Ease of Data Integration

82

Vendor Support

80

Availability and Quality of Training

78

Ease of Customization

78

Product Strategy and Rate of Improvement

77

LastPass Password Management Reviews

Cesar Q.

  • Role: Sales Marketing
  • Industry: Food and Beverage
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Excellent password organizer

Likeliness to Recommend

10 /10

What differentiates LastPass Password Management from other similar products?

Unlike other tools, we can mention that this tool is unique because the browser extension also allows you to quickly fill out questionnaires from the stored information. That's why we ourselves can say it's exclusive, plus the sync with the phone is great and to be honest it has a very good stability feature.

What is your favorite aspect of this product?

What fascinates me the most about this tool is that I can safely and reliably store all my personal information and generate random passwords for each of my online accounts. The password vault stores all the passwords I save. Other than that, LastPass seems intuitive to use and generates strong passwords.

What do you dislike most about this product?

We haven't found a single flaw with the product ourselves, but we understand enough that by using the browser extension, I can easily fill in any required login information, as well as generate strong passwords for new accounts. Therefore, for us this instrument is going in the right direction.

What recommendations would you give to someone considering this product?

One of the main reasons I can recommend this tool is because LastPass has helped me store a lot of important information in a more secure structure. I also like the feature of automatically generating strong passwords.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Unique Features

Marc P.

  • Role: Information Technology
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

LastPass is a great product for a simple PAM

Likeliness to Recommend

6 /10

What differentiates LastPass Password Management from other similar products?

Cost is low and use is simple.

What is your favorite aspect of this product?

Little to no end user training needed.

What do you dislike most about this product?

Limited in password sharing.

What recommendations would you give to someone considering this product?

Not recommended for use of enterprise and shared password.

Pros

  • Helps Innovate
  • Saves Time
  • Respectful
  • Altruistic

Zafar A.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

A great application

Likeliness to Recommend

9 /10

What differentiates LastPass Password Management from other similar products?

Experience of usage for this application make a very easy access, especially when several accesses is you daily work routine.

What is your favorite aspect of this product?

That you can manage several accesses on a distance and on diffrent devices.

What do you dislike most about this product?

Sometimes the application goes off and requires you to revalidate your access. It is great option for security; however, it is very uncomfortable when you use several devices.

What recommendations would you give to someone considering this product?

This product is great for your security management of accounts.

Pros

  • Effective Service
  • Caring
  • Saves Time
  • Respectful

Most Popular LastPass Password Management Comparisons

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