What is Laserfiche?
Laserfiche is a leading enterprise platform that helps organizations digitally transform operations and manage their content with AI-powered solutions. Through scalable workflows, customizable forms, no-code templates and AI-enabled capabilities, the Laserfiche® document management platform accelerates how business gets done. Trusted by organizations of all sizes—from startups to Fortune 500 enterprises—Laserfiche empowers teams to boost productivity, foster collaboration and deliver a superior customer experience at scale. Headquartered in Long Beach, California, Laserfiche operates globally, with offices across North America, Europe and Asia.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
93 Likeliness to Recommend
99 Plan to Renew
3
Since last award
79 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Laserfiche?
Pros
- Reliable
- Performance Enhancing
- Respectful
- Fair
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Forms Builder
Metadata Management
Workflow Process Automation
ECM Document Management
No-Code Application Design
ML-based Document Classification and Metadata Extraction
Access Permissions Management
Capture Channels
Search
Ediscovery Audit Trail
Automatic/Template Free Invoice Processing
Vendor Capability Ratings
Business Value Created
Breadth of Features
Vendor Support
Quality of Features
Availability and Quality of Training
Ease of Customization
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Implementation
Ease of Data Integration
Laserfiche Videos
Robert-Emerson-MilliporeSigma-Packaging&Reporting_CAPTIONS
Stonehage Fleming-Gert Bester-FullLength-Captioned
MPI - Joel-Manfredo-CAPTIONS
Laserfiche: Business Process Automation Explained
Laserfiche Electronic Forms
Intelligent Content Capture
D.L. Evans Automates Compliance and Records Management
Digitizing and Integrating Client Data with Laserfiche from the Idaho Department of Correction
Laserfiche Solution Marketplace
Manage More Information with a Document Management System
Laserfiche Reviews
Brenda D.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Nov 2024
Easy to use and worth the price
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
It is a easy to use and promotes an environment of connectivity and efficiency for processes that are governed by paper. It makes the ability to go paperless that more real, when their are products like Workflow, Forms, Quick Fields that with the repository can work in a way to make an organizations goal of going paperless"ish" more realistic.
What is your favorite aspect of this product?
Workflow is my favorite tool. It is a way to document processes that were once performed by people and creates an environment of accountability with the ability to audit a documents journey.
What do you dislike most about this product?
If I had to choose something it would be that the records management tool doesn't come with automation built in. I would like at least for their to be some prebuilt workflow processes for the records management activities that occur in the repository.
What recommendations would you give to someone considering this product?
If you are going to purchase and truly want to get to a place where staff are not being bogged down in paper, purchase the Rio version that includes all the tools needed to set your organization up for success
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Wendy D.
- Role: Finance
- Industry: Finance
- Involvement: Vendor Management and Renewal
Submitted Nov 2024
Fantastic and easy to use
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Easy to use
What is your favorite aspect of this product?
Easy to sue
What do you dislike most about this product?
How you print
What recommendations would you give to someone considering this product?
All your files in one spot
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Haylee G.
- Role: Information Technology
- Industry: Government
- Involvement: IT Leader or Manager
Submitted Mar 2024
Easily Organize and Streamline Documents
Likeliness to Recommend
What differentiates Laserfiche from other similar products?
Laserfiche sets itself apart with its comprehensive feature suite, including powerful workflow automation capabilities. Unlike competitors, it offers a highly customizable platform adaptable to diverse organizational needs. Robust security measures safeguard sensitive data effectively, while its user-friendly interface ensures accessibility for users of all levels. Laserfiche's commitment to ongoing innovation keeps it at the forefront of ECM solutions, making it an ideal choice for organizations seeking efficiency, security, and flexibility in document management.
What is your favorite aspect of this product?
Laserfiche's robust workflow capabilities to be particularly appealing. These features enable me to automate repetitive tasks, streamline business processes, and improve overall efficiency within my organization.
What do you dislike most about this product?
Theres not much to dislike about Laserfiche!
What recommendations would you give to someone considering this product?
I would suggest beginning with a gradual implementation, focusing on 1-2 departments initially. Identifying champions within these departments to spearhead the project can help smooth the transition, as resistance to change is natural and requires time to overcome.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
