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Kareo

Kareo Billing

Composite Score

7.7 /10

CX Score

8.1 /10

5 Reviews Write a Review

What is Kareo Billing?

With Kareo Billing, there’s no better software to support your in-house billing process. Our web and mobile applications help your practice easily manage patients and the complications that come with billing insurance.

Company Details

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Kareo Billing Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+99 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Kareo Billing?

0% Negative

0% Neutral

100% Positive

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Feature Ratings

Average 88

Medical Billing

100

Patient Engagement

Wait Time Tracking

Referral Management

Discharge Management

Patient Tracking

Bed Management

Admissions Management

Patient Portal

Patient/ Physician Scheduling

Patient Flow Management

Vendor Capability Ratings

Average 88

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support

Kareo Billing Reviews

MICHAEL M.

Role: Consultant
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Has Best daily billing snapshot.

Likeliness to Recommend

10 /10

What differentiates Kareo Billing from other similar products?

Can be used by person with little medical billing software experience.

What is your favorite aspect of this product?

Best customer support services.

What do you dislike most about this product?

No place to attach documents when communicating with patients.

What recommendations would you give to someone considering this product?

Great product of the century.

Pros

Reliable
Enables Productivity
Trustworthy
Efficient Service

Cons

Commodity Features

Moazzam K.

Role: Operations
Industry: Healthcare
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Nov 2021

Great for first time EMR users!

Likeliness to Recommend

10 /10

What differentiates Kareo Billing from other similar products?

The software is user friendly. It has been easy for new hires to pick up and all staff in our facility including providers feel it is easy to use.

What is your favorite aspect of this product?

They have made many daily features easily accessible such as ordering labs, sending referrals, sending msgs to patients, and scheduling. They give you updates on any new features added including links to videos on how to use new features.

What do you dislike most about this product?

The referral loop system could use some upgrading in my opinion. Erx requests section has become a chore. For example, one patient will have 6 medications, and I have to click on each one and deny/approve each one individually, I would like to have the option to select multiple medications for one patient and select the response and submit.

What recommendations would you give to someone considering this product?

Kareo makes it easy to navigate through the system from start to finish.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Kareo Billing

What is Kareo Billing?

Company Details

Need Assistance?

Kareo Billing Ratings

88 Likeliness to Recommend

100 Plan to Renew

91 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+99 Net Emotional Footprint

How much do users love Kareo Billing?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Medical Billing Includes online account management, online payments, insurance checks, and online billing.

Patient Engagement Includes patient TV time, electronic meal ordering, patient media, and hospital Wi-Fi.

Wait Time Tracking A feature that uses at-a-glance and real-time updates to track and benchmark waiting times.

Referral Management Includes contact information maintenance, outreach and campaign management, and referral tracking and monitoring.

Discharge Management Includes check out, referral planning, and treatment planning.

Patient Tracking Includes pre-admit tracking, patient transfer management, and patient status tracking.

Bed Management The allocation and provision of beds. It includes the services that are aligned with being cared for by a medical facility.

Admissions Management Assists in the registration of a patient into a healthcare facility for clinical treatment.

Patient Portal Portal that provides access to physician visit history, lab results, medications, scheduling and online payments.

Patient/ Physician Scheduling The planning and scheduling of all necessary resources (providers, exam rooms, equipment, investigations, interventions and events) associated with the diagnosi

Patient Flow Management A dashboard tool that monitors the movement of patients through a healthcare facility.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Kareo Billing Reviews

MICHAEL M.

Has Best daily billing snapshot.

Likeliness to Recommend

Pros

Cons

Moazzam K.

Great for first time EMR users!

Likeliness to Recommend

Pros

Title

Feature Ratings

Medical Billing

Patient Engagement

Wait Time Tracking

Referral Management

Discharge Management

Patient Tracking

Bed Management

Admissions Management

Patient Portal

Patient/ Physician Scheduling

Patient Flow Management

Vendor Capability Ratings

Usability and Intuitiveness

Ease of Implementation

Business Value Created

Breadth of Features

Ease of Data Integration

Quality of Features

Availability and Quality of Training

Ease of Customization

Ease of IT Administration

Product Strategy and Rate of Improvement

Vendor Support