What is Kantata?
Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
98 Plan to Renew
74 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kantata?
Pros
- Respectful
- Security Protects
- Enables Productivity
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Management
Security
Resource Management
Auditability
Email Synchronization & Tracking
Knowledgebase
Intelligent Insight
Project Management
Billing
Reporting
Expense Detail Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Ease of Customization
Kantata Reviews
Alexander K.
- Role: Operations
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Mar 2025
Large, solid and reliable, but tired
Likeliness to Recommend
What differentiates Kantata from other similar products?
Close integration with Salesforce, if you're using that or intend to. Scales very well, suitable for very large organisations.
What is your favorite aspect of this product?
I trust the numbers it generates, and in our tenure have encountered only a handful of genuine bugs.
What do you dislike most about this product?
UI is sluggish and outdated. There's been no material improvements to the platform in the past couple of years and the focus of R&D recently seems to have been on adding surveys (not sure who asked for this) which seems odd when it is being left behind in the UI/usability stakes by other SaaS products on the market.
What recommendations would you give to someone considering this product?
If you need to manage large amounts of users and data and/or would benefit from the close connection with Salesforce CRM it's a good fit. Client services are superb, support is infuriating (but always super polite). Also seems to be quite customisable, if you have bespoke requirements.
Pros
- Respectful
- Friendly Negotiation
- Trustworthy
- Caring
Cons
- Slower Product Innovation
- Inhibits Innovation
- Less Effective Service
Gabe F.
- Role: Finance
- Industry: Communications
- Involvement: End User of Application
Submitted Mar 2025
inferior to monday.,com in project management
Likeliness to Recommend
What differentiates Kantata from other similar products?
Time tracking, reporting, and expense tracking are excellent, for that reason we haven't switched to monday.com where we do our project management
What is your favorite aspect of this product?
Time tracking is straightforward
What do you dislike most about this product?
often complicated or unintuitive features and navigation. I wish there were a UX overhaul to the software to make it comparable and competitive with other project management and financial softwares
What recommendations would you give to someone considering this product?
If you're looking for time tracking, expense tracking, and reporting then this product is reliable and effective.
Pros
- Reliable
- Caring
- Respectful
- Continually Improving Product
Cons
- Commodity Features
Afthab B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2025
Positive Impact on Workflow
Likeliness to Recommend
What differentiates Kantata from other similar products?
Kantata has streamlined our process significantly. Its intuitive interface and robust features have made project management more efficient.
What is your favorite aspect of this product?
My favorite aspect is the assignment search functionality. It makes it incredibly easy to quickly gauge consultant availability and workload.
What do you dislike most about this product?
The forecasting capabilities are my least favorite feature. I find it frustrating that I have to rely on external Excel spreadsheets for weekly forecasting, rather than having that functionality integrated within the tool..
What recommendations would you give to someone considering this product?
Take your time to thoroughly learn Kantata and invest heavily in the initial setup. Changes are difficult to implement later, so careful planning is essential.
Pros
- Enables Productivity
- Trustworthy
- Efficient Service
- Effective Service
