What is Kantata?
Kantata takes professional services automation to a new level, giving people-powered businesses the clarity, control, and confidence they need to optimize resource planning and elevate operational performance. Our purpose-built cloud software is helping over 2,000 professional services organizations in more than 100 countries focus and optimize their most important asset: their people. By leveraging the Kantata Industry Cloud for Professional Services™, professionals gain access to the information and tools they need to win more business, ensure the right people are always available at the right time, and delight clients with project delivery and outcomes.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
1
Since last award
98 Plan to Renew
74 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+74 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Kantata?
Pros
- Respectful
- Security Protects
- Enables Productivity
- Acts with Integrity
Cons
- Under Delivered
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Time Management
Security
Resource Management
Auditability
Email Synchronization & Tracking
Knowledgebase
Intelligent Insight
Project Management
Billing
Reporting
Expense Detail Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Implementation
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Ease of Data Integration
Quality of Features
Ease of Customization
Kantata Reviews
Hector P.
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Mar 2021
Overall great product
Likeliness to Recommend
What differentiates Kantata from other similar products?
The number 1 difference for us has been the support that Kimble has given us. Kimble gave us great guidance during the implementation and all questions we had and even now we still have weekly meetings to make sure that the system meets our growing requirements. The other great thing is that integration we our SDFC platform and Tableau/ Tableau CRM integration.
What is your favorite aspect of this product?
The ability to easily analysis account, opportunity and case information in one platform. Being able to have that wide and clear view of our operations is a great asset.
What do you dislike most about this product?
Kimble data structure sometimes (depending on how you implement certain objects) is not that intuitive or easy to understand. You have to take some time to understand how everything is connected.
What recommendations would you give to someone considering this product?
I you are going to use only SFDC reporting you are ok. However, if you will want to use Tableau CRM or export the data to a data lake, first ask Kimble the best way to implement the objects and take your time to understand the data model.
Pros
- Continually Improving Product
- Reliable
- Enables Productivity
- Efficient Service
- Role: Operations
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2020
Mavenlink is great, highly recommended!
Likeliness to Recommend
Pros
- Helps Innovate
- Reliable
- Performance Enhancing
- Enables Productivity
Scott P.
- Role: Operations
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Jun 2020
Great tool. Provides excellent visibility.
Likeliness to Recommend
What differentiates Kantata from other similar products?
Mavenlink is built to manage projects for profitability and provides all the functionality and insights needed to do so.
What is your favorite aspect of this product?
It is a complete solution, so hard to select a single aspect. I would have to say the reporting it provides are top-notch.
What do you dislike most about this product?
The mobile user experience is very weak.
What recommendations would you give to someone considering this product?
The integration with an accounting package takes significant time (in our case, NetSuite) but from the data is exchanged, is well worth the investment.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Efficient Service
