Jira

What differentiates Jira from other similar products?

From a project management perspective, we use Jira to handle all aspects of our software product development. Jira's flexibility to be customized to meet our specific software development and management process has been a game-changer for me. This has been a great aid.

What is your favorite aspect of this product?

Because of Jira's flexibility, I still use it to manage integrated project teams, IT projects, and the helpdesk for my own company. It's convenient to be able to manage tasks and tickets for multiple projects and departments from a single location. Most important is entering your data, and this comes down to managing your teams, as well as setting expectations for the quality of your ticket information.

What do you dislike most about this product?

The downside of Jira's adaptability is that its settings are dispersed throughout the system, necessitating the use of the knowledge base to find out how to customize ticket fields, workflows, and automations, among other things. The basic Jira end user interface is not user pleasant and certain things may not make sense depending on the team using it such as a ticket being in a closed state, while the resolution state contains different "states" such as do, don't do which is more commonly used by software development teams. When setting up new projects in Jira, either for project managers, agile software development teams, or integrated proj

What recommendations would you give to someone considering this product?

I would highly recommend JIRA to teams who are working in Agile

What differentiates Jira from other similar products?

The product is easy to implement and to deploy in the organization.

What is your favorite aspect of this product?

Easy to use and no needs for heavy training plan

What do you dislike most about this product?

Too much configuration required to match it with the target

What recommendations would you give to someone considering this product?

JIRA include a lot of new features on a regular basis that should be considered for the future

What differentiates Jira from other similar products?

Jira is the best project management software for agile teams and software developers. This agile solution makes it easy for team members and project managers to adjust throughout the complete project life cycle. Jira has tools like scrum and Kanban boards that are ideal for organizing tasks and managing agile team

What is your favorite aspect of this product?

My team created this confluence add-on for Retrospectives. Great for remote teams that can't share a whiteboard. Google docs will do for small, experienced teams, but we found that using Confluence provides visibility and accountability by assigning an owner for the action items.

What do you dislike most about this product?

a lot of people dislike Jira for its complexity. But this isn’t entirely a Jira problem. Just because Jira allows you do configure it in a certain way doesn’t mean that the configuration is the right thing to do for a given team or organization. This complexity also leads to confusion and performance issues, which only increases the frustration.

What recommendations would you give to someone considering this product?

Jira is a highly customizable tool that tries to do a lot of things for a lot of different types of people. Just using built-in functionality, you can define all kinds of roles, permissions, issue types, fields and different kinds of field types, workflows, and so on. On top of all of the native functionality, there are also a large number of plugins that add to the capabilities. There are also integrations with other tools. All of this adds complexity, and this complexity is what makes Jira painful to use for some people.