
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Time & Expense Tracking
Quote to Project Conversion
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews

PRABHAT M.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2022
Jira Best Solution for Task Management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is one of the best solution for task planning & assigning to different team members. We do our sprint planning on jira only. The ease of use to assign task & track the progress of task is best in jira.
What is your favorite aspect of this product?
The best aspect of using jira is its status tracking capability & reporting the same on automated way. We can track progress based on the time allowed for the task in jira.
What do you dislike most about this product?
There is nothing i disliked about jira, only on some cases we were not able to integrate jira with third party applications.
What recommendations would you give to someone considering this product?
I would strongly recommend jira for task management & task tracking. It is a very easy to use software.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Brigitta Von G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Jira is second to no project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
The collaboration with the team and therefore the configuration choices which give tracking to your issue give me the best view for bug determination kanban board, scrum board, and agile board all these give additional flexibility in monitoring the progress towards the project management. Jira issues are created daily and discussed the same. I like the choices they offer like resolve, wait for someone, create sub-tasks, and time estimation; all this provides clarity on your work for team members.
What is your favorite aspect of this product?
Jira is the software system that I have used the longest because it’s allowed me to possess advanced practicality and extremely configurable content by providing services in task and project management and thanks to this we have been market leaders for a long time. It’s a pretty smart design with a control panel and task tracking that allows an almost excellent collaboration with any internal work team. With Jira, I have full management of the workflow, task automation, and design. JIRA is the most convenient tool to assign tasks, track assigned tasks, and comment on issues.
What do you dislike most about this product?
I would just like the information obtained from alternative contributors to be additional specific before downloading, with a label that informs us if that is the data we are requiring. Some options are costlier to pay for, so the total price of the service is high, however, I agree with many that every paid feature is worth it.
What recommendations would you give to someone considering this product?
Jira is a powerful project management tool, that supports all sorts of issues. Presently, most of all corporations are using Jira for project management. Using Jira we can track what features are currently implemented within the company, additionally, the leader or manager who is leading the project assigns the task to the developer, and the developer can track that. issues. The most effective factor is, that I can integrate Jira with GitLab. Another vital fact is, that all of our projects follow agile methodology and in that case, JIRA helps us foremost to manage sprint.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Unique Features
Cons
- Less Fair

Vishal C.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2022
JIRA Defect Management Tool Review
Likeliness to Recommend
What differentiates Jira from other similar products?
Clickup is the other differentiate product but we all IT companies employees used JIRA because it is a best and great defect management tool
What is your favorite aspect of this product?
Best for project panning , tracking , defect locks. Jira provide all the user to view there task , workflows, defects, sprints and all
What do you dislike most about this product?
It takes a lot of bandwidth for the network, large project face a speed network issue.
What recommendations would you give to someone considering this product?
All the project or product can go for it, best tool for agile teams. Easy to use and easy to track your daily process
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing