
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Time & Expense Tracking
Quote to Project Conversion
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Steven N.
- Role: Operations
- Industry: Education
- Involvement: End User of Application
Submitted Sep 2022
Excellent project management tool.
Likeliness to Recommend
What differentiates Jira from other similar products?
This application is fantastic, and we're using it to solve a variety of issues, such as managing projects and tasks, as well as obtaining data and fixing errors. With this program, we can manage all of the company's agile projects; Jira gives the order, data and information needed to optimize the software development processes.
What is your favorite aspect of this product?
The wonderful thing about this tool is that it is extremely easy to configure at first, and it also gives numerous capabilities to handle projects in a simple way because it is quite adaptable in all areas. I enjoy all of the agile development features: epics, user histories, sprints, dashboards, and so on. The ease with which all of these components are handled is quite appealing.
What do you dislike most about this product?
The only thing I don't like is that its pricing appears to be too much for what it provides; on the other hand, I occasionally have issues due to the templates that cannot be modified. Furthermore, it lacks basic capabilities such as integrated project information and custom fields, which must be supplemented with highly costly plugins.
What recommendations would you give to someone considering this product?
If you're looking for a project management tool, this is it; it's amazing and works well, and I highly suggest it. If you have little experience with agile projects, you may begin with Jira's basic features (Jira Core); if you are familiar with Scrum or Kanban, you can go to Jira Software. If you have a small team, the cloud features with the 10-user edition are ideal; nevertheless, you should also look at the additional add-on products.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Philip S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Sep 2022
Great Ticket Management and Collaboration Tool
Likeliness to Recommend
What differentiates Jira from other similar products?
More functionality than others.
What is your favorite aspect of this product?
Jira is excellent for managing projects and tasks. It offers a great deal of versatility with regard to custom fields and reports. One straightforward perspective across numerous projects and efforts is made possible by the simple-to-use reporting functionalities.
What do you dislike most about this product?
Despite the interface's ease of use, it feels rather basic. As Jira doesn't have a fancy user interface, our users don't take to it very well. It doesn't have the same sleek, contemporary appearance as other options.
What recommendations would you give to someone considering this product?
Jira offered greater performance and reporting. And it was a little less expensive. Additionally, Jira fits well into our ecosystem because it is an Atlassian product.
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Effective Service
Joel B.
- Role: Operations
- Industry: Media
- Involvement: IT Leader or Manager
Submitted Sep 2022
Jira easily monitors project details
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira streamlines the process of keeping tabs on updates, assigning developers, and delivering executive summaries to upper management. Agile management is well-supported, both at a high and granular level. Status reporting and management are easy at every level, from developers to upper management.
What is your favorite aspect of this product?
Including checklists in tickets is a great idea. In this way, I am able to maintain better tabs on my tasks. I no longer need to send regular updates on my progress to my management or coworkers on a certain project.
What do you dislike most about this product?
There is a lot about the program that I find annoying. The integration of Jira notifications would be my top recommendation. For my part, I'd prefer to see simpler alternatives.
What recommendations would you give to someone considering this product?
Keeping tabs on the situation and exchanging messages in the jira about it or requesting an update. Those who aren't using Jira can still benefit from the data by using it to create a status page that displays relevant information from the issue tracking system.
Pros
- Helps Innovate
- Reliable
- Efficient Service
- Saves Time