What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Quote to Project Conversion
Time & Expense Tracking
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Jira Reviews
Katie R.
- Role: Information Technology
- Industry: Finance
- Involvement: End User of Application
Submitted Jan 2023
Jira bumps up project management productivity.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira is known for fantastic reporting capabilities and I have witnessed that first-hand. Out of the box reporting functions provided by Jira provides me with real-time , actionable insights into my teams performances. Sprint reports, version reports, velocity charts , and cumulative flow diagrams are amongst the varieties of agile-styled reports , provided by Jira.
What is your favorite aspect of this product?
Jira's ability to allow the creation and automation of visual representation of our processes, otherwise known as workflow automation is my favorite aspect of this program. Introducing workflow automation into project management, has brought accountability and transparency into our projects.
What do you dislike most about this product?
Safe for Kanban and Scrum boards, Jira lacks adequate in-built collaborative functions. Away from this , Jira is known to be a very technical software program to use. Therefore, it is always challenging for non-technical team members to get an hang of it quickly.
What recommendations would you give to someone considering this product?
In addition to making my team very productive , Jira also has under-rated bug tracking functions, which we have used to great results within our software project management framework.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Security Protects
Mohammad O.
- Role: Information Technology
- Industry: Education
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Easy to use, but a bit pricey.
Likeliness to Recommend
What differentiates Jira from other similar products?
Great and Features rich, Easy to use, and Fantastic product!
What is your favorite aspect of this product?
Great and Features rich, Easy to use
What do you dislike most about this product?
No Arabic Language built in support, and no easy customisations process
What recommendations would you give to someone considering this product?
If you are looking for Great and Features rich, Easy to use, this is the best product for you
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Saves Time
Tomo S.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Best of its kind in the industry
Likeliness to Recommend
What differentiates Jira from other similar products?
I feel like Jira is the gold standard for all modern agile software companies so that first-of-its-kind-ness still differentiates it from others.
What is your favorite aspect of this product?
I think it can be customized pretty well for a company's specific needs, so that's nice.
What do you dislike most about this product?
The system is not very user friendly or intuitive. The learning curve is very high. There are so many features that i have never even used or heard about. I sometimes wish there was a simpler view for users who do not have to do very complex tasks and just want to track their own tasks over time.
What recommendations would you give to someone considering this product?
Get it if you want the best product in the industry
Pros
- Unique Features
- Efficient Service
- Effective Service
- Caring
