What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceJira Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Jira.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Quote to Project Conversion
Time & Expense Tracking
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
Translation missing: en.product_page.ratings.score 9.0
View Jira in this category (opens in a new tab)
Product Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Application Lifecycle Management
Translation missing: en.product_page.ratings.score 8.9
View Jira in this category (opens in a new tab)
Jira Reviews
- Role: Consultant
- Industry: Consulting
- Involvement: IT Development, Integration, and Administration
Submitted Jan 2023
Great project management tool for tracking tasks
Likeliness to Recommend
Pros
- Reliable
- Enables Productivity
- Efficient Service
- Saves Time
Paulette B.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2023
"Jira is an incredible tool,I highly recommend it"
Likeliness to Recommend
What differentiates Jira from other similar products?
The adaptability and customization choices provided by Jira set it apart from competing software. With a wide variety of integrations with other tools, it may be used for a wide variety of projects and work flows. Additionally, its user-friendly interface makes navigating and managing tasks a breeze.
What is your favorite aspect of this product?
With Jira, users can keep track of their workload and allocate their resources more efficiently thanks to the software's reporting and resource management features. Since Jira has been around for a while, it may be easily integrated with other industry-standard apps, such as those used for managing test cases (such as test rails), code repositories (such as GitHub), and chat applications (such as Slack). In addition, Jira makes it easy to design and implement bespoke workflows and rules.
What do you dislike most about this product?
To get up and running on Jira, first-time users may need some time to read through the documentation and watch the full video lessons. Another shortcoming of Jira is that it lacks the capability to perform risk assessments, which is essential in any project management software.
What recommendations would you give to someone considering this product?
This software is highly recommended as it is one of the most effective project management tools I have used. The software's seamless integration with others is astounding. Outstanding configuration and installation management.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Saves Time
Sahil B.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Jan 2023
Jira simplifies workflow management
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira excels at overseeing processes and project activity. seeing how individuals are doing and determining what stage of a project they are at. It is appropriate for keeping track of work and attaching it to GIT. It is less suitable for technical talks and in-depth analyses of problems because it is difficult to follow and monitor this there. Less appropriate to keep running commentary of work.
What is your favorite aspect of this product?
Process and workflow customization. enables simple access to communications and updates. Easily connects to Git.
What do you dislike most about this product?
Formatting and colour customization should be simple Should be easier management of email sending.
What recommendations would you give to someone considering this product?
Our project management and workflow tool right now is Jira. We utilise it to monitor unfinished work, keep tabs on team members' progress on projects, and offer specifics on guidelines and procedures. This is employed throughout the whole organisation and makes a significant portion of the development effort on several projects visible.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
