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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 85

Collaboration

88

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Document Management

84

Reporting

83

Resource Management

83

Quote to Project Conversion

82

Time & Expense Tracking

82

Email Synchronization & Tracking

82

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

83

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

79

Jira Reviews

Danilo d.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

If your company can afford it you have to use it

Likeliness to Recommend

8 /10

What differentiates Jira from other similar products?

Deep management and daily contact with team, avoiding other message platform

What is your favorite aspect of this product?

Perfect to store doc and conversation, also to track project

What do you dislike most about this product?

Poor user experience and interface but it's ok, it's a PM tool

What recommendations would you give to someone considering this product?

It works if ALL the member work on it, otherwise better to go back with cheaper options

Pros

  • Saves Time
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Parthiv R.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Fabulous Software to track the project

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

I've used a variety of project management software in the past, including Redmine, Trello, and others. However, after utilising JIRA, I've come to the conclusion that users of JIRA may rely on the dashboard's drag-and-drop feature. Because of my prior knowledge, I was also aware of how well this programme worked when Redmine occasionally had bug tracking issues. I appreciate my colleagues for connecting me with this program after trying it. I have advised many of my friends to use it in place of other project management tools.

What is your favorite aspect of this product?

I used JIRA to assign assignments to team members and monitor their progress. Even though I utilised project management tools like Trello and Redmine, I wouldn't say I was a fan of the way the programmes appeared. But after utilising JIRA, I found that I liked working due of the dashboard's appealing user interface. For new users, the JIRA interface appears straightforward and simple to use, making it available to anyone. I can state from experience that this software is straightforward to use.

What do you dislike most about this product?

Although I've had a great experience with JIRA, I wouldn't enjoy the automatically generated mail feature since occasionally my coworker simply needs to correct a date or a single spelling mistake, but the complete team still gets the mail. When we are stressed out at work, it can occasionally be the worst for our mood. I advise the JIRA Developer team to take this into consideration.

What recommendations would you give to someone considering this product?

As I mentioned that JIRA is the best software to manage the project, task. So, please use this tool.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Jeremy H.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Jira is fantastic for project management

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

Jira allows me to complete all of my project-related tasks at once, thus I'm quite happy with it. It helps my team work more efficiently and effectively together.

What is your favorite aspect of this product?

The fact that I can keep tabs on everything that's going on with my project at all times, in real time, is fantastic. I love that I can delegate tasks to individual team members and always know where they stand. It features a ton of great add-ons, and its UI is so responsive and sleek.

What do you dislike most about this product?

Without any kind of technical training or experience, it was really challenging to comprehend how the platform actually functions. After struggling with it for a while, I finally got the feel of it, and the words began to come easily.

What recommendations would you give to someone considering this product?

Jira is a fantastic tool for monitoring the development of your project from beginning to end. Astoundingly, the Big Picture feature provides a snapshot of everything being worked on at the moment, as well as what has been completed and what is ahead. It's also remarkable that you've got the wherewithal to split up your organization into several surpluses.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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