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Jira Logo
Jira Logo
Atlassian

Jira

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Jira
8.9 /10

What is Jira?

JIRA Software is built for every member of your software team to plan, track, and release great software.

Company Details


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Awards & Recognition

Jira won the following awards in the Project Management - Enterprise category

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Jira Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Jira.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

85 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Jira?

1% Negative
4% Neutral
95% Positive

Pros

  • Reliable
  • Respectful
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Collaboration

88

Workflow Management

86

Planning and Scheduling

85

Dependency and Milestone Tracking

85

Hierarchical Task Management

84

Document Management

84

Reporting

83

Resource Management

83

Time & Expense Tracking

82

Quote to Project Conversion

82

Email Synchronization & Tracking

82

Vendor Capability Ratings

Average 82

Business Value Created

85

Breadth of Features

84

Quality of Features

84

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

82

Ease of IT Administration

82

Ease of Customization

81

Availability and Quality of Training

81

Usability and Intuitiveness

80

Vendor Support

79

Jira Reviews

Anil T.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2023

FAntastic Software with Eas to use

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

Jira Software provides roadmaps that help teams plan and communicate their long-term goals and priorities. Roadmaps can be shared with stakeholders and team members, making it easier to align everyone around the same objectives.

What is your favorite aspect of this product?

Teams can create and track issues within Jira Software, including bugs, tasks, and user stories. Each issue can be assigned to a team member, and progress can be tracked in real-time.

What do you dislike most about this product?

Nothin to dislike

What recommendations would you give to someone considering this product?

I hihly recommend people to use it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Gustavo F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

the best option for my projects

Likeliness to Recommend

10 /10

What differentiates Jira from other similar products?

This is perhaps the most used program in my administrative department due to the good tool it is to carry each of my company's projects by hand, this program is intelligent enough to prioritize certain tasks and indicate the next steps to apply in our activities with the aim of getting the most out of it without ceasing to be organized in my system, this program greatly influences my decision-making and marketing of my work since it is thanks to Jira that errors have decreased and more decisions have been made of my work operation.

What is your favorite aspect of this product?

Jira is an ideal program to correctly plan the execution of each of my projects and do continuous monitoring to get the most out of each one of them. I have never had a program that helped me so much with the management of each one of them. the tasks of my work significantly increase my work performance on all the occasions that I test each of the functions of this program in the demands of my work, it has also been very good for maintaining a balance and workflow of my team Since all my projects are created with the help of each one of my colleagues, Jira has been the only program capable of organizing my work.

What do you dislike most about this product?

It has bothered me on many occasions that this program has a very limited storage space, unfortunately I do not have the capacity to be able to archive different formats of great weight by this means, it is not possible for the program to save and perfectly complement multimedia files that are very helpful to do my job.

What recommendations would you give to someone considering this product?

Jira is a software that gives us the ability to manage and control multiple company projects and gradually eliminate the errors that I may have when planning each one of them. I like to recommend this program since I can organize each one of my tasks and prioritize the fulfillment of each of them according to the demands and specifications of my work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Juan M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

tools to manage tasks, projects and also errors

Likeliness to Recommend

9 /10

What differentiates Jira from other similar products?

This tool allows the monitoring of projects and incidence by team size, letting you discover how to guarantee the best success of large teams. This tool has become the best standard on the market in many areas of project management, task management and also error management, and this is merely to achieve the best possible results for any organization

What is your favorite aspect of this product?

I find it an excellent tool since it allows you to manage projects, tasks and even errors, the teams can work together in the best and most efficient way, this tool is useful for better project management as well as for the documentation of work steps or The optimal management of services also has different areas of responsibility and is therefore excellent, both can be used flexibly without any problem, it can significantly facilitate work steps and cooperation in both small and large teams.

What do you dislike most about this product?

It seems to me that it is a very good tool, there is nothing I don't like about it because of its easy way to manage any project, any task and errors, it is very useful to improve management without any difficulty since it has become the standard in the security market. manage projects tasks and errors in the best way

What recommendations would you give to someone considering this product?

I recommend this wonderful tool because it significantly facilitates the work steps and the cooperation of both small and large teams, showing different areas of responsibility and therefore in this way it can be used flexibly it works as an excellent overview and planning tool at the same time. At the same time and in this way helps to optimize the workflow within a team, the software is aimed at both administrators and users

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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