
What is Jira?
JIRA Software is built for every member of your software team to plan, track, and release great software.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Jira?
Pros
- Reliable
- Respectful
- Performance Enhancing
- Enables Productivity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Planning and Scheduling
Dependency and Milestone Tracking
Hierarchical Task Management
Document Management
Reporting
Resource Management
Time & Expense Tracking
Quote to Project Conversion
Email Synchronization & Tracking
Vendor Capability Ratings
Business Value Created
Breadth of Features
Quality of Features
Ease of Implementation
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of IT Administration
Ease of Customization
Availability and Quality of Training
Usability and Intuitiveness
Vendor Support
Also Featured in...
Task Management
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Product Management
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Application Lifecycle Management
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Jira Reviews
Ronald A.
- Role: Public Sector
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Aug 2023
Project Success with its Versatility.
Likeliness to Recommend
What differentiates Jira from other similar products?
Jira sets itself apart from other similar products through its unmatched versatility, scalability, and integration capabilities. Its ability to adapt to various project management methodologies, including Agile, Scrum, and Kanban, makes it a preferred choice for diverse industries and teams of all sizes. The vast marketplace of add-ons and APIs enables users to extend its functionality and seamlessly integrate with other tools and systems. With comprehensive issue tracking and collaboration features, Jira facilitates efficient communication, task assignment, and progress tracking..
What is your favorite aspect of this product?
My favorite aspect of Jira has to be its incredible flexibility and adaptability. It's amazing how this software can easily mold itself to suit different project management methodologies. Whether you're into Agile, Scrum, Kanban, or even have your own unique workflow, Jira can handle it all! This feature allows my team to work in a way that best fits our needs, making our project management a breeze. Another thing that really impresses me is the vast marketplace of add-ons and integrations available. I can extend Jira's functionality by adding various plugins and connecting it to other tools we use, creating a seamless and cohesive projects.
What do you dislike most about this product?
While I appreciate many aspects of Jira, one dislike I have is the initial learning curve for new users. When first starting with the software, it can feel overwhelming due to the multitude of features and customization options available. For someone unfamiliar with Jira or project management methodologies, it might take some time and effort to get up to speed and fully grasp its functionalities. However, once you invest the time to learn and understand the system, the benefits become more apparent, and the initial hurdle becomes less of an issue.
What recommendations would you give to someone considering this product?
Consider the specific needs and requirements of your team or project to ensure that Jira aligns well with your workflows and methodologies. Once you get past the initial learning curve and tailor Jira to suit your needs, you'll likely find it to be a powerful and invaluable tool for efficient project management and issue tracking. . Additionally, its robust reporting and analytics tools empower users to generate insightful metrics and visualizations for data-driven decision-making. Combined with its reliable infrastructure and data security, Jira remains a powerful and top-tier choice in the market.
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Unique Features

Michelle O.
- Role: Operations
- Industry: Other
- Involvement: End User of Application
Submitted Aug 2023
Best software for task management
Likeliness to Recommend
What differentiates Jira from other similar products?
The user interface is better, actions are visible so you always know what to do and makes collaboration and visibility easy
What is your favorite aspect of this product?
I like how if a task is taking long to complete you can change the sprint so everyone knows whats happening
What do you dislike most about this product?
You have to learn how to use it its not that intuitive, took me a while to understand the difference between an epic and a subtask
What recommendations would you give to someone considering this product?
provide more training materials, like when Setting up a new project. You have to click through so many screens to find how to set up issues.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Khushbu S.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Jul 2023
Team methodolgy support, team collaborations
Likeliness to Recommend
What differentiates Jira from other similar products?
Customization & Flexibility
What is your favorite aspect of this product?
Real-time management
What do you dislike most about this product?
Absolutely nothing
What recommendations would you give to someone considering this product?
Integrations
Pros
- Helps Innovate
- Reliable
- Enables Productivity
- Effective Service