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Infor (US), LLC

Infor CloudSuite

Composite Score
8.5 /10
CX Score
8.9 /10
Infor CloudSuite
8.5 /10

What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details


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Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

79

Accounting and Financial Management

79

Customer Relationship Management

78

Industry Specific Capabilities

77

Supply Chain Management

76

Procurement Management

76

Service Management

76

Human Capital Management

75

Governance Risk and Compliance

72

BI and Performance Management

71

Job and Project Management

69

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

82

Business Value Created

81

Breadth of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Customization

77

Vendor Support

76

Availability and Quality of Training

76

Infor CloudSuite Reviews

Palak A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful and Customizable, Worth the Effort

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

For sectors like manufacturing and distribution, Infor M3 is a good option. It is simple to integrate with other systems and includes all the capabilities you require for inventory and supply chain management. Despite being a strong instrument, it is also quite easy to use.

What is your favorite aspect of this product?

The way that Infor M3 simplifies inventory and supply chain management is what I appreciate most about it. It can be easily integrated with other systems and is adaptable to our needs. It makes everything go more smoothly and saves a ton of time.

What do you dislike most about this product?

What I dislike is that it can be a bit slow at times, especially when dealing with large amounts of data. It’s not always as fast as I’d like it to be.

What recommendations would you give to someone considering this product?

For complex industries, Infor M3 is a good option to explore. Just be aware that setup and customizing will take some time. It truly delivers once everything is set up, but the initial work may seem excessive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shubham M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Easy to connect & utilize,for expanding enterprise

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

With features designed to meet industry requirements, Infor M3 is ideal for sectors including manufacturing and fashion. Additionally, it provides smooth connection with other products and robust cloud support, which makes it simple to adjust as your company expands.

What is your favorite aspect of this product?

I really like how easy it is to integrate with other systems and how scalable it is as your business grows. Very effective

What do you dislike most about this product?

The initial setup can be a bit tricky, especially if you're new to ERP systems.

What recommendations would you give to someone considering this product?

Make sure to spend time on the setup—it can be tricky at first, but it's definitely worth it. Having solid support helps a lot.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Evans V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Infor M3: Powerful, Industry-Focused ERP

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

Infor offers pre-configured "Industry CloudSuites" built on the M3 platform, embedding deep features and best practices for these micro-verticals. This reduces the need for extensive customization.

What is your favorite aspect of this product?

A key differentiator that makes Infor M3 particularly interesting and potentially beneficial for its target users, it would be its deep industry-specific functionality embedded within the platform.

What do you dislike most about this product?

As such there is no dislike to this product

What recommendations would you give to someone considering this product?

Infor M3 shines in its focus on specific industries (Chemicals, Distribution, Equipment, Fashion, Food & Beverage, Industrial Manufacturing). Carefully evaluate if your exact sub-sector aligns well with Infor's offerings. Don't just look at the broad industry; delve into the specific functionalities offered for your niche.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

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