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Infor (US), LLC

Infor CloudSuite

Composite Score
8.5 /10
CX Score
8.9 /10
Infor CloudSuite
8.5 /10

What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details


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Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

79

Accounting and Financial Management

79

Customer Relationship Management

78

Industry Specific Capabilities

77

Supply Chain Management

76

Procurement Management

76

Service Management

76

Human Capital Management

75

Governance Risk and Compliance

72

BI and Performance Management

71

Job and Project Management

69

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

82

Business Value Created

81

Breadth of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Customization

77

Vendor Support

76

Availability and Quality of Training

76

Infor CloudSuite Reviews

Subash M.

  • Role: Information Technology
  • Industry: Insurance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

User experience in Infor M3

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

Infor M3 comes with pre-built industry configuration, reducing the need for heavy customizations.

What is your favorite aspect of this product?

working as expected.

What do you dislike most about this product?

Nothing till now. Need to use little bit more to know the dislike.

What recommendations would you give to someone considering this product?

Try this to explore new things.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Harshit A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Infor M3: A Robust ERP for Complex Industries

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

The Cloud Suite integration is well-optimized, allowing businesses to operate globally with support for multi-country and multi-language deployments.

What is your favorite aspect of this product?

The user interface (H5 client) is a major improvement over earlier versions, offering a modern and responsive experience.

What do you dislike most about this product?

The biggest challenge with Infor M3 is the complexity of configuration and customization. Initial implementation and training require significant time and expertise.

What recommendations would you give to someone considering this product?

If you're in a product-based industry like manufacturing, food & beverage, or fashion, Infor M3 is a solid ERP choice.

Pros

  • Enables Productivity
  • Effective Service
  • Reliable
  • Performance Enhancing

Niyaj T.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2025

Infor M3: A Robust, Industry-Focused ERP

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

1.Managing intricate international operations is a strength of M3, which offers unconventional support for numerous businesses, locations, currencies, and languages. 2.AWS-powered Infor CloudSuite is a real multi-tenant cloud platform that powers M3. and Others:SAP and Oracle also have cloud versions, although not all of them are cloud-native or fully multi-tenant.

What is your favorite aspect of this product?

1. Style/color/size matrices, season planning, sourcing 2.Recipe management, shelf-life tracking, traceability 3.Complex product configurations, service management

What do you dislike most about this product?

as of now there is no point dislinking product.

What recommendations would you give to someone considering this product?

Set measurable goals (e.g., faster order processing, inventory accuracy, lower downtime) and track them pre- and post-go-live.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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