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Infor (US), LLC

Infor CloudSuite

Composite Score
8.5 /10
CX Score
8.9 /10
Infor CloudSuite
8.5 /10

What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details


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Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

79

Accounting and Financial Management

79

Customer Relationship Management

78

Industry Specific Capabilities

77

Supply Chain Management

76

Procurement Management

76

Service Management

76

Human Capital Management

75

Governance Risk and Compliance

72

BI and Performance Management

71

Job and Project Management

69

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

82

Business Value Created

81

Breadth of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Customization

77

Vendor Support

76

Availability and Quality of Training

76

Infor CloudSuite Reviews

Suraj N.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Apr 2025

Powerful Industry-Specific ERP with Global Reach

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

Infor M3 is great if you're in a niche industry like fashion or food—it's built for that. What I liked most is how well it handles global stuff (currencies, languages, sites). It’s not flashy, but solid, and the cloud setup makes scaling easy. Interface is clean too—less training hassle.

What is your favorite aspect of this product?

I really like how Infor M3 handles complex global operations effortlessly—managing multiple sites, currencies, and languages without it feeling overwhelming.

What do you dislike most about this product?

The biggest downside is that customization can be slow and often requires external support, which adds time and cost.

What recommendations would you give to someone considering this product?

If you’re in a complex, industry-specific space like fashion, food, or manufacturing, M3 can be a game-changer—it’s built with your challenges in mind. Just know that the initial setup isn’t light; having the right implementation partner and a team that’s ready to learn will make or break your success.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Nasreen S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Flexible ERP for Complex Operations

Likeliness to Recommend

9 /10

What differentiates Infor CloudSuite from other similar products?

Unlike generic ERP tools, M3 supports multi-site, multi-language, and multi-currency environments, which is useful for large and distributed organisations.

What is your favorite aspect of this product?

It allows us to enforce least privilege access across departments and supports integration with third-party identity providers, enhancing overall system security.

What do you dislike most about this product?

The user interface feels a bit dated, and system performance slows down during peak transaction times unless optimized. Also, customization takes time and requires skilled resources.

What recommendations would you give to someone considering this product?

Infor M3 is a good choice if you need a scalable and industry-focused ERP solution.

Pros

  • Reliable
  • Unique Features
  • Efficient Service
  • Continually Improving Product

Suriya M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Apr 2025

Reliable, industry-focused ERP with strong global.

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

Enterprise-grade scalability: It handles large volumes of content across complex global organizations.. Advanced compliance features: It offers robust regulatory compliance tools, audit trails, and lifecycle management.

What is your favorite aspect of this product?

One standout aspect of OpenText Documentum is its compliance and governance capabilities. It excels in highly regulated industries (like pharmaceuticals, energy, and finance) because it provides: Document lifecycle management, Detailed audit trails, Automated retention and disposition, Strong access control.

What do you dislike most about this product?

The most commonly cited dislike about OpenText Documentum is its complexity and steep learning curve. Users often report: A difficult setup process, Outdated UI/UX compared to more modern platforms ,High cost of licensing and customization, A need for specialized developers for even minor configurations

What recommendations would you give to someone considering this product?

If i were considering this here are key recommendations: Assess Your Needs: Ensure your organization truly requires enterprise-grade, highly regulated content management — Documentum shines in compliance-heavy industries (like pharma, finance, and energy). Plan for Training: Allocate time and resources for user and admin training due to the platform’s complexity. Involve IT Early: Involve technical teams from the start — deployment, integration, and maintenance often require specialized skills. Consider Cloud Options: Explore OpenText's cloud-based offerings for scalability and easier maintenance.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Infor CloudSuite Comparisons

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