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Infor (US), LLC

Infor CloudSuite

Composite Score
8.5 /10
CX Score
8.9 /10
Infor CloudSuite
8.5 /10

What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details


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Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

79

Accounting and Financial Management

79

Customer Relationship Management

78

Industry Specific Capabilities

77

Supply Chain Management

76

Procurement Management

76

Service Management

76

Human Capital Management

75

Governance Risk and Compliance

72

BI and Performance Management

71

Job and Project Management

69

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

82

Business Value Created

81

Breadth of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Customization

77

Vendor Support

76

Availability and Quality of Training

76

Infor CloudSuite Reviews

Jahangir A.

  • Role: Finance
  • Industry: Other
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2021

Great for wholesalers

Likeliness to Recommend

7 /10

What differentiates Infor CloudSuite from other similar products?

It can easily be modified to suit your needs and can grow as your business grows with the different modules.

What is your favorite aspect of this product?

Easy financial reporting and integrated bi tool

What do you dislike most about this product?

Too many modules and tables to maintain, takes time to actually raise a purchase or sales order due to the volume of modules that need inputting into nd support from INfor can be slow.

What recommendations would you give to someone considering this product?

If you have a lot of third party tools this system is easy to integrate and reconcile with.

Pros

  • Performance Enhancing
  • Acts with Integrity
  • Helps Innovate
  • Reliable

Cons

  • Vendor's Interest First
  • Under Delivered
  • Less Transparent

Poli A.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Intuitive and user friendly ERP

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

Infor M3 provides different options for reporting, all accounting transactions I use directly send reports to my mailbox.

What is your favorite aspect of this product?

No bugs experienced, system works fast, easy to work. I also like that in case of failed batch in the bank you can reverse the whole payment batch creates via transaction code APS130 at once. In other systems (for example SAP) you need to reverse clearing documents one by one which can be time consuming and as a manual work it can cause mistakes.

What do you dislike most about this product?

UI and UX can be upgraded, but they are very good now. Copy/Paste option is not available on some screens. Transactions templates can be more flexible.

What recommendations would you give to someone considering this product?

I strongly recommend for those who want to get deeper knowledge in these type of systems.

Pros

  • Trustworthy
  • Unique Features
  • Effective Service
  • Client Friendly Policies

Bayarjargal M.

  • Role: Operations
  • Industry: Retail
  • Involvement: Vendor Selection and Purchasing
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use, but pricey, great support team, easy

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

Easy to Integrate with other systems, able to customise it

What is your favorite aspect of this product?

Procurement section is easier, easy to get an approval in different level

What do you dislike most about this product?

Not price friendly

What recommendations would you give to someone considering this product?

The best ERP system out there, great support team

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

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