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Infor (US), LLC

Infor CloudSuite

Composite Score
8.5 /10
CX Score
8.9 /10
Infor CloudSuite
8.5 /10

What is Infor CloudSuite?

Organizations are facing business complexity amidst the demands of fast-paced change. Outdated, heavily modified legacy solutions add to the pressures. We are here to help you find your unique path to the cloud to unlock capabilities that optimize your business.

Company Details


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Infor CloudSuite Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

99 Plan to Renew

81 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Infor CloudSuite?

2% Negative
7% Neutral
91% Positive

Pros

  • Acts with Integrity
  • Trustworthy
  • Fair
  • Continually Improving Product

Feature Ratings

Average 77

Analytics and Reporting

79

Accounting and Financial Management

79

Customer Relationship Management

78

Industry Specific Capabilities

77

Supply Chain Management

76

Procurement Management

76

Service Management

76

Human Capital Management

75

Governance Risk and Compliance

72

BI and Performance Management

71

Job and Project Management

69

Vendor Capability Ratings

Average 80

Ease of IT Administration

83

Ease of Data Integration

83

Quality of Features

82

Business Value Created

81

Breadth of Features

80

Ease of Implementation

80

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Ease of Customization

77

Vendor Support

76

Availability and Quality of Training

76

Infor CloudSuite Reviews

  • Role: Consultant
  • Industry: Food and Beverage
  • Involvement: Initial Implementation
Validated Review
Anonymous Reviewer

Submitted Oct 2021

The choice of winners!

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Timothy S.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

Easy to use and highly customizable.

Likeliness to Recommend

10 /10

What differentiates Infor CloudSuite from other similar products?

The ability to train non-IT employees to be able to be self reliant. They can create, save, and run their own queries as well as upload data which saves time with very little training. I particularly LOVE the query upload tools.

What is your favorite aspect of this product?

Query and uploads tools and the fact that I can save output on an existing table in a MS Access database.

What do you dislike most about this product?

Too much customization can lead to issues

What recommendations would you give to someone considering this product?

Highly recommend it, especially if you are in healthcare.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Shalika M.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Oct 2021

An effective ERP for Pharma Manufacturing Industry

Likeliness to Recommend

8 /10

What differentiates Infor CloudSuite from other similar products?

M3 as a product has wide variety of deployment methods, giving IT & business the ease/freedom to work. For mid-sized organisation it stands out as a go-to option!

What is your favorite aspect of this product?

While validating M3 for our Pharma customers, we found the base validation and test evidences provided by Infor to be very exhaustive and comprehensive. Infor understands the requirements outlined by the regulatory bodies (EMA, FDA etc.) and aligns the validation strategy accordingly. The vendor assessments required by regulatory bodies was also achieved as per procedures.

What do you dislike most about this product?

There was nothing specifically alarming or not impressive about this product.

What recommendations would you give to someone considering this product?

M3 is a good product and suited well for mid-sized Pharma manufacturing companies. Infor is well informed of the Pharma regulatory requirements and thus gives a good degree of confidence to “prospective” pharma customers while deciding an ERP for their organisation.

Pros

  • Trustworthy
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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