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IDrive 360 Logo
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IDrive Inc.

IDrive 360

Composite Score
7.1 /10
CX Score
7.3 /10
Category
IDrive 360
7.1 /10

What is IDrive 360?

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

Company Details


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IDrive 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IDrive 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

84 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IDrive 360?

0% Negative
8% Neutral
92% Positive

Pros

  • Respectful
  • Reliable
  • Effective Service
  • Caring

Feature Ratings

Average 76

Immutable Backups

100

Data Encryption

88

Infrastructure as a Service

88

Application Data Consistency

88

Backend as a Service

88

Backup Monitoring and Reporting

84

Integration with Security Software

83

Data Deduplication

81

Configurable Backup

75

Backup Verification and Testing

75

Embedded Cybersecurity

75

Vendor Capability Ratings

Average 77

Ease of Data Integration

86

Availability and Quality of Training

81

Quality of Features

81

Ease of IT Administration

81

Breadth of Features

80

Vendor Support

80

Ease of Implementation

79

Business Value Created

76

Usability and Intuitiveness

76

Product Strategy and Rate of Improvement

68

Ease of Customization

67

IDrive 360 Reviews

Neyda Jose M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2020

Highly efficient backup program

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

This online backup program differs from the others because it allows the user to be able to perform different types of backup based on images, external hard drive, mobile, computers and this regardless of where it takes place from then, this software is available for mobile and desktop devices and it is best that both versions have a very clean and versatile user interface so using them is not complicated, on the other hand it allows synchronization between the content of the devices that makes possible that the storage space is duplicated, it is also a tool that is quite useful to be used both personally and commercially and its plans are quite considerable.

What is your favorite aspect of this product?

My favorite feature of this software is that it has a user interface that is extremely intuitive because in its client menu you can access everything you want quickly and simply, its configuration is not complicated so any user It is able to handle it by itself, also not only allows the creation of backup copies but also provides protection to them by encrypting content so that under no circumstances does the user lose important information.

What do you dislike most about this product?

The passwords that are provided to protect the accounts are somewhat weak, so that this could cause someone's unwanted access to such personal or business information.

What recommendations would you give to someone considering this product?

I recommend that before your purchase the test offered by this program be taken so that you can correctly assess whether this is a program that you need for the protection of your data or not, as IDrive is a good product and its price is cheap compared of other services besides that it is easy to use and allows access from any device.

Pros

  • Saves Time
  • Acts with Integrity
  • Helps Innovate
  • Continually Improving Product
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