This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)

IDrive Inc.

IDrive 360

Composite Score

7.1 /10

CX Score

7.2 /10

21 Reviews Write a Review

What is IDrive 360?

Enterprise class secure data protection for all of your business computers, servers, Exchange, SQL, NAS and mobile devices.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

IDrive 360 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on IDrive 360.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+86 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love IDrive 360?

0% Negative

9% Neutral

91% Positive

Pros

Respectful
Reliable
Effective Service
Caring

Feature Ratings

Average 77

Data Encryption

100

Immutable Backups

100

Application Data Consistency

100

Backend as a Service

100

Data Deduplication

Backup Monitoring and Reporting

Integration With Storage Arrays

On-Prem and Cloud Targets

Infrastructure as a Service

Backup Verification and Testing

SaaS Protection

Vendor Capability Ratings

Average 77

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Vendor Support

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization

IDrive 360 Reviews

Julie G.

Role: C-Level
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Reliable vendor with state-of-the-art technologies

Likeliness to Recommend

10 /10

What differentiates IDrive 360 from other similar products?

iDrive is highly competitive in price, range technologies available, ease of use, reliable support, and industry reputation.

What is your favorite aspect of this product?

Ease of installation and configuration.

What do you dislike most about this product?

We have been highly satisfied in every respect with our choice of iDrive.

What recommendations would you give to someone considering this product?

Compare the range of backup and restoration technologies offered by iDrive with any other product on the market.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Henrik B.

Role: Consultant
Industry: Banking
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Great product at an unbeatable price

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

Straightforward signup; easy to migrate from existing cloud providers; the price is very fair, and if you sign up with their promotion where you migrate from another paid provider, the price is simply unbeatable

What is your favorite aspect of this product?

The pricing is great: the $/GB ratio is unmatched, and very easy to use.

What do you dislike most about this product?

No real downsides so far; maybe the verification process for verifying the other your cloud provider's account could be a simple form instead of a support mail

What recommendations would you give to someone considering this product?

Go for it: there are ongoing promotions all the time, so you won't lose much if you dont like it

Pros

Continually Improving Product
Reliable
Enables Productivity
Respectful

Adeel E.

Role: Sales Marketing
Industry: Consulting
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2021

Fantastic Support, Great pricing, but UI Sucks!

Likeliness to Recommend

9 /10

What differentiates IDrive 360 from other similar products?

VFM Offline Support

What is your favorite aspect of this product?

Ease of operating it.

What do you dislike most about this product?

Archaic GUI Features orientation / Assisted Help.

What recommendations would you give to someone considering this product?

Must consider if you're looking for all-bases covered VFM solution.

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Slower Product Innovation
Inhibits Innovation

Latest Research

IDrive 360

What is IDrive 360?

Company Details

Need Assistance?

IDrive 360 Ratings

87 Likeliness to Recommend

100 Plan to Renew

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+86 Net Emotional Footprint

How much do users love IDrive 360?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Data Encryption Encrypt data in flight and at rest.

Immutable Backups Configure selected backups to be immutable (can't be deleted or altered).

Application Data Consistency Ensure recovered transaction data is in sync across relevant applications.

Backend as a Service Vendor manages backup implementation and execution based on your requirements.

Data Deduplication Deduplication of redundant data blocks is implemented by the solution. Deduplication can be at source, target, or globally (source and target).

Backup Monitoring and Reporting Backup and replication are continually monitored for status and effectiveness. Detailed reporting is available on successful and unsuccessful operations.

Integration With Storage Arrays Integrates with APIs from major storage vendors (NetApp, HP, Dell EMC) to leverage capabilities in these arrays such as data snapshots and replication.

On-Prem and Cloud Targets Restore workloads to on-prem or cloud targets.

Infrastructure as a Service Protects IaaS workloads in public cloud environments (e.g., Azure, AWS, GCP).

Backup Verification and Testing Verifies backups (e.g., completion, accuracy, not corrupted) and enables non-disruptive restore testing (e.g., in a non-production environment).

SaaS Protection Protects SaaS data and customizations where the SaaS vendor enables appropriate access (e.g., via APIs).

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

IDrive 360 Reviews

Julie G.

Reliable vendor with state-of-the-art technologies

Likeliness to Recommend

Pros

Henrik B.

Great product at an unbeatable price

Likeliness to Recommend

Pros

Adeel E.

Fantastic Support, Great pricing, but UI Sucks!

Likeliness to Recommend

Pros

Cons

Schedule Your Call

Feature Ratings

Data Encryption

Immutable Backups

Application Data Consistency

Backend as a Service

Data Deduplication

Backup Monitoring and Reporting

Integration With Storage Arrays

On-Prem and Cloud Targets

Infrastructure as a Service

Backup Verification and Testing

SaaS Protection

Vendor Capability Ratings

Ease of Data Integration

Availability and Quality of Training

Quality of Features

Ease of IT Administration

Breadth of Features

Vendor Support

Business Value Created

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Ease of Customization