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What is HubSpot Marketing Hub?

Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.

Company Details


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Awards & Recognition

HubSpot Marketing Hub won the following awards in the Email Marketing category

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HubSpot Marketing Hub Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot Marketing Hub.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

1
Since last award

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot Marketing Hub?

1% Negative
5% Neutral
94% Positive

Pros

  • Respectful
  • Reliable
  • Enables Productivity
  • Helps Innovate

Feature Ratings

Average 84

Email Delivery

89

Campaign Management

86

Segmentation

85

Auto-Responders

85

Basic Reporting and Analytics

85

Contact Database

84

Sales Intelligence & Conversion Rates

84

Mobile Optimized

83

Content Authoring

83

Email Templates

83

Dynamic Content

82

Vendor Capability Ratings

Average 83

Breadth of Features

85

Business Value Created

85

Quality of Features

85

Availability and Quality of Training

84

Ease of Implementation

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Ease of Customization

83

Ease of Data Integration

83

Ease of IT Administration

82

Vendor Support

81

HubSpot Marketing Hub Reviews

Ganesh S.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2023

User-friendly Marketing Hub

Likeliness to Recommend

10 /10

What differentiates HubSpot Marketing Hub from other similar products?

It is very easy & simple to use. Saves much time in tracking the leads

What is your favorite aspect of this product?

Lead tracking & Mobile App is very much likable

What do you dislike most about this product?

There is nothing to dislike

What recommendations would you give to someone considering this product?

Highly recommendable for it. Very easy & simple to use

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Medinat M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

Powerful tools for easy workflow

Likeliness to Recommend

8 /10

What differentiates HubSpot Marketing Hub from other similar products?

HubSpot stands out with its all in one platform, user friendly interface, and seamless integration of CRM, email, social media, and automation tools.

What is your favorite aspect of this product?

My favorite aspect is the seamless integration of email marketing, social media scheduling, and contact management in one dashboard easy to use, time saving, and perfect for managing multiple clients.

What do you dislike most about this product?

The advanced features are locked behind higher-priced plans, which can be limiting for freelancers. Some useful tools like A/B testing or advanced automation aren’t available in lower tiers.

What recommendations would you give to someone considering this product?

Start with the free or Starter plan to explore key features. It's user-friendly. Great for solo marketers, but be prepared for higher costs if you need advanced tools later.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Unique Features
  • Over Delivered
  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Anonymous Reviewer

Submitted Jun 2025

It’s good if you have time and money

Likeliness to Recommend

5 /10

Pros

  • Trustworthy
  • Efficient Service
  • Fair
  • Helps Innovate

Cons

  • Less Inspiring
  • Less Caring

Most Popular HubSpot Marketing Hub Comparisons

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