
What is HubSpot Marketing Hub?
Marketing Hub is the all-in-one marketing automation software that connects customer insights through our Smart CRM. Attract attention to your business and collect contacts. Engage leads and customers at the right place and time. From attracting visitors to closing customers, HubSpot brings your entire marketing funnel together for less hassle, more control, and an inbound marketing strategy that actually works.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
89 Likeliness to Recommend
97 Plan to Renew
1
Since last award
83 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love HubSpot Marketing Hub?
Pros
- Respectful
- Reliable
- Enables Productivity
- Helps Innovate
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Email Delivery
Campaign Management
Segmentation
Auto-Responders
Basic Reporting and Analytics
Contact Database
Sales Intelligence & Conversion Rates
Mobile Optimized
Content Authoring
Email Templates
Dynamic Content
Vendor Capability Ratings
Breadth of Features
Business Value Created
Quality of Features
Availability and Quality of Training
Ease of Implementation
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Ease of Customization
Ease of Data Integration
Ease of IT Administration
Vendor Support
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Marketing Platforms - Enterprise
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Marketing Automation - B2C
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Marketing Automation - B2B
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Website Analytics
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Social Media Monitoring
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A/B Testing
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HubSpot Marketing Hub Reviews

Ganesh S.
- Role: Sales Marketing
- Industry: Telecommunications
- Involvement: End User of Application
Submitted Sep 2023
User-friendly Marketing Hub
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
It is very easy & simple to use. Saves much time in tracking the leads
What is your favorite aspect of this product?
Lead tracking & Mobile App is very much likable
What do you dislike most about this product?
There is nothing to dislike
What recommendations would you give to someone considering this product?
Highly recommendable for it. Very easy & simple to use
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Medinat M.
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jul 2025
Powerful tools for easy workflow
Likeliness to Recommend
What differentiates HubSpot Marketing Hub from other similar products?
HubSpot stands out with its all in one platform, user friendly interface, and seamless integration of CRM, email, social media, and automation tools.
What is your favorite aspect of this product?
My favorite aspect is the seamless integration of email marketing, social media scheduling, and contact management in one dashboard easy to use, time saving, and perfect for managing multiple clients.
What do you dislike most about this product?
The advanced features are locked behind higher-priced plans, which can be limiting for freelancers. Some useful tools like A/B testing or advanced automation aren’t available in lower tiers.
What recommendations would you give to someone considering this product?
Start with the free or Starter plan to explore key features. It's user-friendly. Great for solo marketers, but be prepared for higher costs if you need advanced tools later.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Over Delivered
- Role: Sales Marketing
- Industry: Other
- Involvement: End User of Application
Submitted Jun 2025
It’s good if you have time and money
Likeliness to Recommend
Pros
- Trustworthy
- Efficient Service
- Fair
- Helps Innovate
Cons
- Less Inspiring
- Less Caring