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HubSpot ABM Logo Award Winner Product Badge
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HubSpot

HubSpot ABM

Composite Score
8.4 /10
CX Score
8.8 /10
Category
HubSpot ABM
8.4 /10

What is HubSpot ABM?

Hubspot ABM Software helps unite your marketing and sales teams with collaborative, intuitive ABM tools that create seamless buying experiences for your highest-value accounts. Getting your ABM strategy set up using HubSpot tools is intuitive and fast. Use workflow templates to define your ideal customer profiles and identify good-fit target accounts. Marketing and Sales can finally use shared tools that unite them around the same data, in the same place. HubSpot’s ABM tools help you personalize content and tailor how you engage with stakeholders within an account.

Company Details


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Awards & Recognition

HubSpot ABM won the following awards in the Account-Based Marketing category

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HubSpot ABM Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on HubSpot ABM.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

2
Since last award

98 Plan to Renew

1
Since last award

80 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+88 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love HubSpot ABM?

1% Negative
5% Neutral
94% Positive

Pros

  • Reliable
  • Fair
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 79

Unified Sales and Marketing Funnel

85

Account-Based Advertising

80

Artificial Intelligence / Machine Learning

80

Account Analytics & Measurement

80

Customer Journey Modelling

78

Team Alerts

78

Personalization/Audience Targeting

78

Multichannel Campaign Management

72

Vendor Capability Ratings

Average 77

Usability and Intuitiveness

82

Business Value Created

80

Breadth of Features

79

Ease of Implementation

78

Quality of Features

78

Ease of Data Integration

76

Ease of Customization

75

Ease of IT Administration

75

Vendor Support

75

Availability and Quality of Training

74

Product Strategy and Rate of Improvement

73

HubSpot ABM Reviews

Mark H.

  • Role: Sales Marketing
  • Industry: Education
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

Great entry to mid level product. Would recommend

Likeliness to Recommend

8 /10

What differentiates HubSpot ABM from other similar products?

It’s easy to use and was not a difficult implementation. We are still learning best practices and are evaluating for their marketing hub offering. Overall it’s much better than our previous system as we didn’t have anything in place

What is your favorite aspect of this product?

It’s easy to use and provides good analytical data.

What do you dislike most about this product?

Some of the interface can be clunky if you don’t know how to use it or where to search for things. I think any system can be that way, not only HubSpot

What recommendations would you give to someone considering this product?

I would start with the basic offerings and add on after you see what you can do and limitations you run into.

Pros

  • Enables Productivity
  • Saves Time
  • Helps Innovate
  • Reliable

Jagdish P.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

It forces you to upgrade everything.

Likeliness to Recommend

9 /10

What differentiates HubSpot ABM from other similar products?

To get the most out of the abm tools, you really need to have both marketing hub and sales hub professional. This makes it a very expensive commitment.

What is your favorite aspect of this product?

I like that it's all part of one platform. The data flows seamlessly between marketing and sales, which is the whole point of abm. It is a truly integrated experience.

What do you dislike most about this product?

The cost can be a major issue for small businesses that want to try abm.

What recommendations would you give to someone considering this product?

Be prepared for a significant investment if you want to do abm properly in hubspot.

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Caring

Mohamed H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

The company properties are so useful.

Likeliness to Recommend

5 /10

What differentiates HubSpot ABM from other similar products?

The ability to create custom properties for our target accounts is a huge advantage. We can track information that is specific to our industry and sales process.

What is your favorite aspect of this product?

I love that we created a property called "ideal customer profile tier". We can now filter and report on our accounts based on how good of a fit they are for us. It's very powerful.

What do you dislike most about this product?

It took some time to set up all the custom properties and get the team to use them.

What recommendations would you give to someone considering this product?

Take the time to set up your custom properties. It will pay off in the long run.

Pros

  • Reliable
  • Enables Productivity
  • Trustworthy
  • Unique Features

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