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Guusto

Guusto

Composite Score
7.6 /10
CX Score
8.2 /10
Category
Guusto
7.6 /10

What is Guusto?

Guusto is an employee recognition and customer rewards platform designed to quickly build employee recognition & customer loyalty programs. Through modern service awards and real-time recognition programs, we empower HR leaders to inspire great employee performance.

Company Details


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Guusto Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

100 Plan to Renew

88 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+98 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Guusto?

0% Negative
0% Neutral
100% Positive

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 81

3rd Party Integration

87

Automatic Notifications

87

Employee Portal

84

Peer to Peer Recognition

82

Goal Setting

81

Leaderboards

80

Gamification

80

Surveys Feedback

79

Social Recognition

79

Mobile Functionality

75

Rewards Management

75

Vendor Capability Ratings

Average 80

Usability and Intuitiveness

84

Business Value Created

84

Product Strategy and Rate of Improvement

82

Quality of Features

81

Vendor Support

80

Ease of Implementation

80

Ease of Customization

79

Ease of Data Integration

78

Availability and Quality of Training

78

Ease of IT Administration

77

Breadth of Features

75

Guusto Reviews

Ramona P.

  • Role: Human Resources
  • Industry: Communications
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Oct 2023

Easy to use

Likeliness to Recommend

9 /10

What differentiates Guusto from other similar products?

Provide more information and easy to use.

What is your favorite aspect of this product?

The product are excellent for consumer , the guide bring all details.

What do you dislike most about this product?

The process for installation

What recommendations would you give to someone considering this product?

This is a great opportunities, and all sales representative had excellent knowledge of the product.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Mike S.

  • Role: Sales Marketing
  • Industry: Not for Profit
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2023

Gusto Gives Great Rewards.

Likeliness to Recommend

8 /10

What differentiates Guusto from other similar products?

I adore how Guusto encourages coworkers to acknowledge and thank one another. As a result, the team becomes more cohesive and motivated to work well together. It feels good to be acknowledged and valued by a business that is prepared to invest in Guusto. I had never heard of a program like this before, and I admire any business that would implement it to encourage staff members.

What is your favorite aspect of this product?

The ease with which I can distribute prizes to my team members who perform the best is one of Guusto’s most beneficial features. Guusto features what I consider to be the most user-friendly interface when looking at the surroundings. I appreciate the site’s simplicity and the variety of businesses it may be redeemed with. The sleek interface and constant availability of assistance make for a wonderful experience.

What do you dislike most about this product?

Despite the abundance of merchants, more would be preferable along with better alternatives for redemption as some only permit certain quantities, which I am unable to fully take advantage of if my balance does not correspond.

What recommendations would you give to someone considering this product?

It is simple and quick to set up and it’s the easiest method to show appreciation for the staff at my organization without causing too much trouble. It also enables me to maintain a high level of privacy whilst sending a gift card. I can send a personalized message and a digital birthday card using the gift card! One of the nicest features is that gift card users can choose where to utilize their gift card. It has everything, including Amazon, eateries, shops, a VISA card, etc. I would highly suggest it!

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Efficient Service

Clifton J.

  • Role: Sales Marketing
  • Industry: Media
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Mar 2023

Simple to Use, No Points Required

Likeliness to Recommend

9 /10

What differentiates Guusto from other similar products?

Guusto is simple to operate. Peer-to-peer shoutouts are made easier by the absence of a point system found in competing employee incentives and recognition apps. You may easily buy and redeem a variety of gift cards.

What is your favorite aspect of this product?

There was a wide variety of excellent dining and shopping options. I appreciated how easy it was to add it to Apple Wallet after choosing a store and completing my purchase. It gives the worker the freedom to choose the gift card that has the most personal significance to them. Since I'll eat there, I'll spend the money more as an employee.

What do you dislike most about this product?

Hardly many independent establishments remained; most were franchises. I really wish that local Vancouver favorites like JJ Bean and Nook were available on the platform.

What recommendations would you give to someone considering this product?

When I don't sure exactly what kind of gift card I want or require, the options for gift cards and the amount of money I can put on a given card are both helpful.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity
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