What is Guusto?
Guusto is an employee recognition and customer rewards platform designed to quickly build employee recognition & customer loyalty programs. Through modern service awards and real-time recognition programs, we empower HR leaders to inspire great employee performance.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
100 Plan to Renew
88 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+98 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Guusto?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
3rd Party Integration
Automatic Notifications
Employee Portal
Peer to Peer Recognition
Goal Setting
Leaderboards
Gamification
Surveys Feedback
Social Recognition
Mobile Functionality
Rewards Management
Vendor Capability Ratings
Usability and Intuitiveness
Business Value Created
Product Strategy and Rate of Improvement
Quality of Features
Vendor Support
Ease of Implementation
Ease of Customization
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Breadth of Features
Guusto Reviews
Tamika M.
- Role: C-Level
- Industry: Technology
- Involvement: End User of Application
Submitted Dec 2024
Realiable system to reward each employee.
Likeliness to Recommend
What differentiates Guusto from other similar products?
Guusto stands out from its competition becauase of the variety of gift cards you can send to employees, almost all existing gift cards are available on Guusto. In addition, Guusto does not charge additional fees for sending gifts to employees, which means that you can send as many gifts as you want without worrying about paying more than you should. Thank you messages sent to employees are received in real time, which guarantees that each recognition is received.
What is your favorite aspect of this product?
I love the way I can closely monitor each of the gifts send to employees, I can send notifications to employees who have not yet redeemed the award, I can know the actual status of receipt and redemption. Guusto automatically collects and analyzes work performance based on the awards, and automatically creates a leaderboard where you can see the most outstanding employees in any area. The prices that Guusto uses for users are very affordable, it is the cheapest employee award software on the market today.
What do you dislike most about this product?
Although it offers the posibility of using several templates for the design of each gift card, the customization options are very limited in Guusto, since you cannot customize a gift card to your liking, you can only use pre-designed templates. On some occassions our employees have reported that the email received with the gift card has been filtered into the spam folder, and although this has not turned out to be a serious problem for us, they should fix this.
What recommendations would you give to someone considering this product?
I recommend sending constant reminder notifications to employees who have been sent gift cards, since as I mentioned above, sometimes gift cards go directly to the spam folder of the email (this only happens sometimes). By sending constant reminders, you will ensure that each employee receives the reward accordingly.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Henrietta L.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted Mar 2024
Fantastic Product
Likeliness to Recommend
What differentiates Guusto from other similar products?
Gusto is a great platform that allows managers to recognize employee efforts and work
What is your favorite aspect of this product?
It is very easy to use and allows the company to recognize employees and the employees the ability to select which offer suits them best.
What do you dislike most about this product?
It would be great to have more businesses offered in Canada to redeem the bonus
What recommendations would you give to someone considering this product?
A great product/service for companies looking to recognize their employees.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Gloria N.
- Role: Human Resources
- Industry: Construction
- Involvement: End User of Application
Submitted Nov 2023
Gusto is very easy to use and has the features tha
Likeliness to Recommend
What differentiates Guusto from other similar products?
Guusto simplifies use for the employee and does not make it difficult to maneuver for the technically challenged.
What is your favorite aspect of this product?
I like the document signing, uploads
What do you dislike most about this product?
i did not use an LMS module with this,. Do they offer one?
What recommendations would you give to someone considering this product?
It's a great software for small to mi d size companies.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing