GPS Insight Customer Reviews 2025 | Fleet Management

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GPS Insight

Composite Score

8.3 /10

CX Score

8.3 /10

78 Reviews Write a Review

What is GPS Insight?

GPS Insight offers a vehicle and asset tracking solution for any type of business and every fleet size.

Company Details

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Awards & Recognition

GPS Insight won the following awards in the Fleet Management category

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Service Experience

2024

1 Top Rated Capabilities

1 Top Rated Features

2024

Strategy and Innovation
Service Experience

2023

0 Top Rated Capabilities

1 Top Rated Features

2023

GPS Insight Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GPS Insight.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

1
Since last award

94 Plan to Renew

1
Since last award

76 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GPS Insight?

8% Negative

8% Neutral

84% Positive

Pros

Respectful
Security Protects
Friendly Negotiation
Performance Enhancing

Feature Ratings

Average 79

Vehicle Management

Dispatch Management

GPS Tracking

Fuel Management

Vendor Management

Cargo Management

Fleet Maintenance

Order Management

Driver Management

Asset Management

Inventory and Field Parts Management

Vendor Capability Ratings

Average 75

Business Value Created

Vendor Support

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization

GPS Insight Reviews

Sally V.

Role: Operations
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Our plug ins on the vehicles are outdated

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

This is only the second product of this nature that I am familiar with and it provides the basic service that we need

What is your favorite aspect of this product?

That it provides basic locations of the vehicles in the field

What do you dislike most about this product?

That is isn't always in real time

What recommendations would you give to someone considering this product?

Get the most updated plug ins for the vehicles

Pros

Trustworthy
Efficient Service
Effective Service
Caring

Cons

Commodity Features

Jason T.

Role: Operations
Industry: Shipping
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Great software for shipping.

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

Easy to use

What is your favorite aspect of this product?

Whenever there is a question or problem it is quickly resolved by calling support

What do you dislike most about this product?

Nothing at all to dislike.

What recommendations would you give to someone considering this product?

I highly recommend using it for your Trucking/Transportation needs

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Courtney S.

Role: Human Resources
Industry: Construction
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2025

Great investment

Likeliness to Recommend

10 /10

What differentiates GPS Insight from other similar products?

live updates

What is your favorite aspect of this product?

live updates

What do you dislike most about this product?

GPS has a difficult time getting accurate readings in congested areas.

What recommendations would you give to someone considering this product?

update maps more often

Pros

Performance Enhancing
Enables Productivity
Trustworthy
Unique Features

Latest Research

GPS Insight

What is GPS Insight?

Company Details

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Awards & Recognition

GPS Insight Ratings

86 Likeliness to Recommend

1 Since last award

94 Plan to Renew

1 Since last award

76 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love GPS Insight?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Vehicle Management Includes vehicle tracking, tire usage, and vehicle performance analysis.

Dispatch Management Includes customer qualification, work order management, route planning, and signature capture.

GPS Tracking Includes geo-fencing, real-time alerts, fleet tracking, Google maps, and mobile integration.

Fuel Management Includes fuel mileage reporting, fuel usage, and fuel performance.

Vendor Management Consolidates all vendor information, tracks performance with metrics and KPIs, and evaluates risk with respect to sustainability, compliance, strategy, etc.

Cargo Management Organize transaction data for delivery of goods and services. Includes tariff freight management, AWB database and management, quotes and warehouse processing.

Fleet Maintenance Includes work orders, vehicle repair histories, preventative maintenance, and maintenance alerts.

Order Management Includes order entry, order processing, order tracking, and parts management.

Driver Management Includes driver profile and qualifications, driver history, driver assignments, and driver monitoring.

Asset Management Solution centralizes an inventory of all corporate assets and integrates with a risk assessment of assets.

Inventory and Field Parts Management Includes full service lifecycle with van stocking, equipment purchasing tools, parts forecasting, and parts, tools, and other equipment queries and fulfillment.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

GPS Insight Reviews

Sally V.

Our plug ins on the vehicles are outdated

Likeliness to Recommend

Pros

Cons

Jason T.

Great software for shipping.

Likeliness to Recommend

Pros

Courtney S.

Great investment

Likeliness to Recommend

Pros

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Title

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Feature Ratings

Vehicle Management

Dispatch Management

GPS Tracking

Fuel Management

Vendor Management

Cargo Management

Fleet Maintenance

Order Management

Driver Management

Asset Management

Inventory and Field Parts Management

Vendor Capability Ratings

Business Value Created

Vendor Support

Ease of Implementation

Breadth of Features

Quality of Features

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Ease of Data Integration

Ease of Customization