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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Priya K.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Has simplified joining meetings.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The webcam preview feature that allows users to preview their webcam before joining a meeting to check their connection and video. This helps a lot when preparing for a meeting.

What is your favorite aspect of this product?

I love the call me feature that simplifies joining the meeting audio by simply picking up the phone. It is also a very secure option and a faster way of joining the meeting.

What do you dislike most about this product?

It only works under stable internet connection otherwise it lags and this can be quite frustrating.

What recommendations would you give to someone considering this product?

I highly recommend. They offer extensive customer support from video libraries to trainings and guides that ensure we don't get stuck or confused.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Anu C.

  • Role: Operations
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

No communication barriers with Gotomeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

Communication on Gotomeeting is very streamlined. I can begin text chat conversation with a co-worker on this software and quickly turn the chat room into a full blown video conference call, with audible audio , clear video and full screensharing options immediately available to everyone.

What is your favorite aspect of this product?

I have customized Gotomeeting to put a direct audio call to me , anytime a meeting session is launched across my department. With this "call in" feature , I am able to listen live into group conference calls without the need to be connected to the internet.

What do you dislike most about this product?

High bandwidth consumption during video conferencing on the Gotomeeting desktop app. is a source of concern for me. Also, as a multi-lingual organization, it will be great if meeting transcriptions on this platform is provided in multiple languages.

What recommendations would you give to someone considering this product?

Gotomeeting is super intuitive , easy to use and makes the process of initiating or joining conference calls to be possible with a click of a button on the Gotomeeting mobile or desktop applcation.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Poruda G.

  • Role: Finance
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Amazing Conferencing Features

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

When it comes to conferencing, GoTo Meeting offers great security features and ensures stead and quality video and audio

What is your favorite aspect of this product?

Using and deploying GoTo Meeting was straightforward It us an affordable conferencing software The video quality is unmatched

What do you dislike most about this product?

GoTo Meeting is a must have and never fails when it comes to conferencing

What recommendations would you give to someone considering this product?

For affordable, manageable and effective collaboration and web conferencing, I recommend GoTo Meeting having used it for many years successfully.

Pros

  • Reliable
  • Enables Productivity
  • Efficient Service
  • Saves Time

Most Popular GoTo Meeting Comparisons

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