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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Brian W.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2022

Certainly capable and cheaper

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The quality of screen sharing and voice and video calls is HD I can hear crystal clear sound and video plus screen sharing even in low bandwidth situations

What is your favorite aspect of this product?

GoToMeeting offers web-based online scheduler ti schedule meetings. The scheduler also integrates with Outlook and Google calendar. The whiteboard allows me to share my work with others on the internet

What do you dislike most about this product?

Being able to limit the meeting participants to the people I have invited instead of anyone who clicks in the link to join the meeting. The benefit will be I won’t need to generate new URLs everytime I wish to conduct a meeting

What recommendations would you give to someone considering this product?

GoToMeeting is a great tool fir collaboration with lots of exciting features and the browser support is good. Screen sharing is also great and if you are doing business over the internet this is the best service for you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Labake C.

  • Role: Finance
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Mobile first approach to video conferencing.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Goto provides a unique mobile meeting experience. Coming from a background of experience with similar products, I believe mobile first features on this software like its commute mode functionality , data savings, plus a call-in option that simply puts a call directly to a users phone , allowing them join video meetings like a phone call are all unique to just Gotomeeting.

What is your favorite aspect of this product?

Mobile meetings on this software are my personal pleasure. Everything is just tailored for me to have enjoyable video conference sessions, when on the move. Asides the default optimized video and audio quality on the Goto mobile application, add-on features like automatic bandwidth adjustments, and meeting reminder alerts contribute towards me being comfortable to join or initiate video conference calls from my phone.

What do you dislike most about this product?

I don't regard Gotomeeting's whiiteboarding feature, as a true whiteboarding experience. I have seen the toggle flag in the process of annotations suddenly disappear, and there is a fading tool that I just have never been able to get an hang of, to the extent that it fades away whatever I draw on the screen in a matter of seconds.

What recommendations would you give to someone considering this product?

The only criticism I will level against this software is its annotation workflow, which I find not up to par.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Rakesh S.

  • Role: C-Level
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2022

Great Meeting Tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It has features that are easy to use and understand. For conducting webinars and sending out invites, GoTo Meeting has helped us to set up various such webinars.

What is your favorite aspect of this product?

Sending invites to candidates

What do you dislike most about this product?

Nothing at all

What recommendations would you give to someone considering this product?

You need to implement GoTo Meeting for a flawless webinars

Pros

  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
  • Inspires Innovation

Most Popular GoTo Meeting Comparisons

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