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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

ROJI B.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Goto Meeting comes anywhere with me

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

With the help of the Goto mobile app for iOS and Android, Gotomeeting gives me the opportunity to conduct mobile video conferences. I enjoy the Goto mobile app because it enables me to remain connected to group conference calls even when my mobile network is unreliable. It is made to work with less bandwidth use, be distraction-free during conference calls, and give me special data saving options that may help me save up to 90% on mobile data usage during a conference call.

What is your favorite aspect of this product?

I adore GoTo Meeting's usability and convenience. It takes little time to set up a meeting, inviting participants via link is simple, and utilising this software makes me feel professional. Additionally, I can still interact with other members during meetings even though I'm not the host, which makes for great dynamics and enjoyable sessions. Additionally, the audio and video quality are excellent, resulting in all-around smooth communication. Not only do they have all of these capabilities, but their web user interface is also simple to use, making getting about quick and easy.

What do you dislike most about this product?

I don't like that there could be software issues with GoTo Meeting that cause audio hiccups, frozen screens, and "meeting kick outs." It is also expensive because each person must pay for access. Since it allows conflicting meetings to be included in the same budget, this money can be used more effectively. Finally, some participants have trouble joining GoTo Meetings, which further contributes to its incapacity to effectively satisfy users.

What recommendations would you give to someone considering this product?

great to buy product for small to mid level organisations

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy
  • Inspires Innovation

Pawan S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Making meetings simple

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

Go to Meeting is offering the execution solution that enables us to simply exchange information and provide the services we must give to our clients. We have migrated a significant chunk of our client meetings for advertising ROI reporting.

What is your favorite aspect of this product?

Nothing about Go To Meeting that I detest comes to mind. Everyone I've used it with has appreciated how easy it is to use, how obvious the invites are, and how both the form and function are straightforward and simple to understand.

What do you dislike most about this product?

Many members of our team appreciated the fact that all meetings had the same domain connection in the past. Security comes first in everything, and after being explained, it isn't nearly as of concern or isn't discussed nearly as much.

What recommendations would you give to someone considering this product?

The ease with which a meeting may be organized and altered, even after invitations have been received. I appreciate being able to both record meetings for future reference and share them with the team. I value that ToGo notifies me when my meeting record is ready for inspection and makes it simple to archive and search for at a later time.

Pros

  • Helps Innovate
  • Reliable
  • Unique Features
  • Efficient Service

Daniel C.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2022

Improve your meetings with GoTo Meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is a fairly simple but powerful tool with a simple feature which is to connect all our areas in our company, through scheduled video conferences where all our employees can communicate with partner companies or directly with customers, maintaining a high quality in terms of user experience and a fairly simple overall usability, resulting in a stable platform.

What is your favorite aspect of this product?

The tool is quite light allowing us to have it on all our devices without missing any meeting, keeping our agents updated every day, it is an application with a simple and easy to use interface for all types of people, keeping our conversations in a centralized place and allowing others to provide their ideas and progress through the screen sharing option, achieving greater productivity in all areas.

What do you dislike most about this product?

In some cases when logging in on Android the app closes unexpectedly which can be frustrating for users, notifications do not usually arrive regularly and by the time they arrive it is several minutes into the conference, making some users late. The video sometimes locks up unexpectedly however the continuous audio, if you are explaining something through diagrams, it is not so easy to understand it that way.

What recommendations would you give to someone considering this product?

Small and medium sized companies can become more familiar with this tool, since they have a low user load, meetings using GoTo Meeting can be much more profitable compared to its competitors, many customers also tend to use this tool so we have two ways to use it. Excellent price as the platform works properly, with its constant updates it has been constantly improving.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Inspires Innovation

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