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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Mark M.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Endless way to get connected

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Allows for meetings recording which works well without errors. Secure meetings. Regular updates to software

What is your favorite aspect of this product?

Allows for automatic meetings transcription. Handles security well. Easy to create and share meetings.

What do you dislike most about this product?

Video quality is not on par with other tools.

What recommendations would you give to someone considering this product?

It is a great tool that is ideal for scheduling meetings where screen sharing is important and also great in video conferencing.

Pros

  • Enables Productivity
  • Trustworthy
  • Saves Time
  • Respectful

Laura D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

For me , my most reliable meeting option.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I love the flexibility of Goto meeting features and functionalities. It matters less if I am on a conference call or video meeting, this software gives me access to very helpful features like drawing tools during screen sharing sessions , toll free conferencing , noise suppression features and so on. All of the aforementioned tools and more, allows me have a pleasant video communication experience, irrespective of the device that I use.

What is your favorite aspect of this product?

No other feature on the Goto meeting platform has impressed me better than the "call me" functionality. This feature gives me a straight-forward option to join team conference calls without the internet by simply answering an automated call from Gotomeeting.

What do you dislike most about this product?

Goto meeting transcriptions is only in english language. For a multi-lingual organization like mine , we would had preferred if Goto meeting offered its automatic meeting transcriptions in other international languages too.

What recommendations would you give to someone considering this product?

The collection of features that Goto meeting brings to the table , makes it an ideal choice for teams seeking a reliable video meeting option.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Security Protects

Nelson F.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Works well with large teams

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This is a functional tool designed to intercommunicate teams and groups without interruptions of any kind, in particular this tool stands out for its ease of managing sessions and allowing only an established and selected group access to the conference

What is your favorite aspect of this product?

What I like most about this tool is that you can manage video calls or have them quickly wherever you are, even on mobile phones, this is ideal for those who work remotely or who are in situations where they are not around from some computer

What do you dislike most about this product?

I have no complaints but I do think it would be nice to be able to poll during calls, but I don't think this is a bad thing about the tool

What recommendations would you give to someone considering this product?

I recommend it for large work teams, since it allows up to 250 users per session without problems

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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