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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Vickie M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Decent software for face-to-face meetings.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

When I need to collaborate with my colleagues remotely, I utilize GoToMeeting. Aside from projects, we have other everyday tasks that consume a significant amount of our time. Because of how quickly you can set up conferences, GoToMeeting saves us a lot of time. The best advantages I've found are the excellent audio and visual quality in conferences. Gotomeeting has overcome the problem of being unable to have face-to-face meetings because to the covid-19 epidemic. Gotomeetings assisted with a variety of logistical time restrictions.

What is your favorite aspect of this product?

GoToMeeting is a great collaboration program. It has elements that facilitate meeting collaboration, such as screen sharing. You may also share presentations in a similar manner, and you can quickly manage them by changing controls and hosts. It works with any calendar and automatically adds all of your meetings to it so you can keep track of them more easily. This program was chosen because of its ease of use, price, and general convenience. This software enabled us to keep pushing forward while remaining profitable.

What do you dislike most about this product?

Our staff have nothing to complain about thanks to the software. Our teams found Gotomeeting's functionality to be more dependable and stable than Zoom and Google Hangouts. Analytically, the program hits a home run. You won't be disappointed if you give it a go. The software's ability to function across many channels and devices, from PCs to iPhones, Macs, and tablets, was an added advantage. Having a centralized piece of software that wasn't tied to a certain operating system was a big benefit that made installation and training exceedingly simple for all of our team members and departments.

What recommendations would you give to someone considering this product?

GoToMeeting is a remarkable piece of software that allows for remote communication. The software's ability to function across many channels and devices, from PCs to iPhones, Macs, and tablets, was an added advantage. It was a major bonus to have a key piece of software that wasn't unique to one operating system. He made installation and training very simple for our whole staff and departments.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Adenike O.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

Gotomeeting meets my videoconferencing needs.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

The consistency in Gotomeeting’s user interface design , across various platforms , is the key point of differentiation that I like to highlight about this software. This consistency in design and functionality, gives me the peace of mind to initiate or join team video meetings from any device of choice , without bothering about accessibility.

What is your favorite aspect of this product?

The commuter mode feature , available to me when i use the Gotomeeting mobile app to sign into meetings is very appealing to me. This unique mode for mobile devices , automatically optimizes the sound and video quality of my conference calls by reducing bandwidth and turning my phone screen into a colour-coded interface, ensuring there are no distractions from standard phone calls , app notifications or sms messaging in the course of an active gotomeeting conference call.

What do you dislike most about this product?

On occasions, i have had poor experiences with the audio quality of my calls. I also do have concerns about why Gotomeeting plays a sound by default, when a meeting participant joins or exits a team call.

What recommendations would you give to someone considering this product?

Gotomeeting’s intuitive user interface and general feature-flow is most fitting for my work video conference needs and i easily recommend this software, without even a second thought.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vicente C.

  • Role: Sales Marketing
  • Industry: Transportation
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Quality meeting tools

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

ke other tools, it has a very intuitive panel for scheduling meetings, with well-organized options, which makes it very useful. That is why it is so different from other tools.

What is your favorite aspect of this product?

What I like the most about this tool is that, as the name suggests, it is a relatively simple meeting software. Easy to set up and instantly create your own room to host your meetings. After connecting your calendar to the app, you can schedule meetings. This takes very little time.

What do you dislike most about this product?

In my personal opinion, the strong point of GoTo Meeting is screen sharing, so I have no complaints and feel comfortable. You can share live video of what's happening on your screen or just a specific app in the meeting room with other participants. This function is very useful when collaborating on any task.

What recommendations would you give to someone considering this product?

We recommend that this tool has an alternative to join meetings on a regular phone. Various meeting accessories point out objects by marking them with brush strokes and text.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Most Popular GoTo Meeting Comparisons

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