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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Jimena G.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Rapid, reliable and safe line meetings tool

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

This communication tool allows you to have an excellent line online, sharing a desk and allowing with other computer users an excellent videoconference with their customers through the Internet in a real time and anywhere where they are safely

What is your favorite aspect of this product?

I like this conference tool for having a fast and safe access allowing virtual meetings to each of the clients to meet face to face in a real time

What do you dislike most about this product?

I do not dislike this tool at all since it is very useful or any online meetings will be safely and reliable for each of the clients

What recommendations would you give to someone considering this product?

I recommend this herramienda since it provides an excellent communication solution by making any conference online anywhere in the world where it is, in a professional way, easy, sharing presentations and chatting everything with a button, thus leaving the most easy virtual meetings than ever

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Efficient Service

Justin S.

  • Role: Operations
  • Industry: Gaming and Hospitality
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2023

Solved all the problems with our online meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Since its start, GoTo Meeting has ensured a constant and effective stream of communication among all of my company's employees, no matter where in the world they may be physically situated. Anyone who wanted to attend the gathering might do so. Since we have some frequent-fliers on staff, this was a huge help.

What is your favorite aspect of this product?

The fact that you may start using GoTo Meeting right away without any prior experience or training is one of its main selling points. Since the audio and video quality are both high, meetings can proceed without any hiccups in the flow of conversation.

What do you dislike most about this product?

The platform's server is very data-intensive, so you'll need a fast internet connection or be prepared for some downtime. If you want to avoid this problem, you should make sure your internet connection is stable.

What recommendations would you give to someone considering this product?

Our favorite feature of this platform is the ability to record meetings so that others who are unable to attend are still able to benefit from the information presented and discussed.

Pros

  • Efficient Service
  • Helps Innovate
  • Enables Productivity
  • Unique Features

Nicholas B.

  • Role: Industry Specific Role
  • Industry: Construction
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2023

I can schedule recurring meetings and reminders.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The platform is user-friendly and offers various useful features, such as screen sharing, recording, and the ability to schedule meetings in advance.

What is your favorite aspect of this product?

I use GoToMeeting to conduct virtual meetings with my team, clients and other stakeholders. This allows us to stay connected and collaborate effectively, even when we're not in the same location physically.

What do you dislike most about this product?

The audio quality can be poor and unreliable, especially when there are many participants on the call.

What recommendations would you give to someone considering this product?

It offers a range of pricing plans to fit the different needs of the company, from small teams to large enterprises.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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