Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Screen Share

85

Facilitator Functions

85

File Transfer

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Yasemin D.

  • Role: Information Technology
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Needs Improvements but Sufficient

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

I like this tool and it's fast and reliable operational model.

What is your favorite aspect of this product?

I have never had major malfunctions while using this tool that's why I keep using it.

What do you dislike most about this product?

I do not like the fact that some integration models are not compatible.

What recommendations would you give to someone considering this product?

I'd definitely recommend to use this tool in conjuction with the others because there is no one size fits all solution for each company we work for.

Pros

  • Altruistic
  • Enables Productivity
  • Trustworthy
  • Unique Features

Victor A.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Built around the demands of business meetings

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

The meeting room is lock-enabled and password-protected to keep out unauthorized participants.

What is your favorite aspect of this product?

Setup and navigation are easy as you are just a click away from utilizing the key features such as chat, call, share-screen and record.

What do you dislike most about this product?

There is little to dislike. Probably they could make the billing more granular.

What recommendations would you give to someone considering this product?

Easy to use software that allows you to set up your own meeting and if you are looking for an online collaboration tool then GoTo Meeting can be the right choice for you.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Prabhu V.

  • Role: Information Technology
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2023

Good quality for a decent price

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting stands out as a premier virtual meeting solution due to its exceptional combination of user-friendly interface, reliable performance, and comprehensive feature set. Unlike many alternatives, GoTo Meeting ensures a seamless experience with its intuitive controls, making it easy for participants to join and engage in meetings without unnecessary complications. The platform's robust screen sharing, breakout rooms, and recording capabilities provide a versatile environment for collaborative discussions.

What is your favorite aspect of this product?

From my perspective, GoTo Meeting stands out due to its user-friendly interface, ensuring easy navigation. Its remarkable audio and video quality, even in challenging internet conditions, significantly enhance my daily meetings. Collaborating remotely or managing routine tasks is a breeze. The scheduling feature simplifies meeting initiation. Sharing options like file and screen sharing streamline interactions. The built-in whiteboard enhances collaboration, while seamless speaker introductions and Q&A spaces create a professional presentation environment. This tool has truly revolutionized my remote work and interactions.

What do you dislike most about this product?

From my viewpoint, GoToMeeting's free plan restrictions, like limited participants and features, hinder seamless collaboration and webinars. Additionally, integration issues and screen-sharing lags on tablets can be frustrating. Configuration drawbacks, like lacking single sign-on and Outlook integration, add unnecessary steps. Stable internet is crucial due to session crashes with even minor interruptions. Outdated hardware might not leverage the platform fully. Premium features come with added costs, potentially straining budgets. Limited chat capabilities compared to dedicated tools and the absence of a free plan are also downsides.

What recommendations would you give to someone considering this product?

From my perspective, here are some recommendations for those considering GoToMeeting: Prioritize a strong and stable internet connection for seamless communication. Assess your hardware compatibility to fully leverage the platform's benefits. Scrutinize plan features and costs to ensure they align with your needs and budget. Evaluate alternatives if robust chat capabilities are essential. If a free plan is preferred, explore other options as GoToMeeting doesn't offer one.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171