
What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
Screen Share
Facilitator Functions
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Yasemin D.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Aug 2023
Needs Improvements but Sufficient
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
I like this tool and it's fast and reliable operational model.
What is your favorite aspect of this product?
I have never had major malfunctions while using this tool that's why I keep using it.
What do you dislike most about this product?
I do not like the fact that some integration models are not compatible.
What recommendations would you give to someone considering this product?
I'd definitely recommend to use this tool in conjuction with the others because there is no one size fits all solution for each company we work for.
Pros
- Altruistic
- Enables Productivity
- Trustworthy
- Unique Features
Victor A.
- Role: Information Technology
- Industry: Manufacturing
- Involvement: End User of Application
Submitted Aug 2023
Built around the demands of business meetings
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The meeting room is lock-enabled and password-protected to keep out unauthorized participants.
What is your favorite aspect of this product?
Setup and navigation are easy as you are just a click away from utilizing the key features such as chat, call, share-screen and record.
What do you dislike most about this product?
There is little to dislike. Probably they could make the billing more granular.
What recommendations would you give to someone considering this product?
Easy to use software that allows you to set up your own meeting and if you are looking for an online collaboration tool then GoTo Meeting can be the right choice for you.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing

Prabhu V.
- Role: Information Technology
- Industry: Banking
- Involvement: End User of Application
Submitted Aug 2023
Good quality for a decent price
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting stands out as a premier virtual meeting solution due to its exceptional combination of user-friendly interface, reliable performance, and comprehensive feature set. Unlike many alternatives, GoTo Meeting ensures a seamless experience with its intuitive controls, making it easy for participants to join and engage in meetings without unnecessary complications. The platform's robust screen sharing, breakout rooms, and recording capabilities provide a versatile environment for collaborative discussions.
What is your favorite aspect of this product?
From my perspective, GoTo Meeting stands out due to its user-friendly interface, ensuring easy navigation. Its remarkable audio and video quality, even in challenging internet conditions, significantly enhance my daily meetings. Collaborating remotely or managing routine tasks is a breeze. The scheduling feature simplifies meeting initiation. Sharing options like file and screen sharing streamline interactions. The built-in whiteboard enhances collaboration, while seamless speaker introductions and Q&A spaces create a professional presentation environment. This tool has truly revolutionized my remote work and interactions.
What do you dislike most about this product?
From my viewpoint, GoToMeeting's free plan restrictions, like limited participants and features, hinder seamless collaboration and webinars. Additionally, integration issues and screen-sharing lags on tablets can be frustrating. Configuration drawbacks, like lacking single sign-on and Outlook integration, add unnecessary steps. Stable internet is crucial due to session crashes with even minor interruptions. Outdated hardware might not leverage the platform fully. Premium features come with added costs, potentially straining budgets. Limited chat capabilities compared to dedicated tools and the absence of a free plan are also downsides.
What recommendations would you give to someone considering this product?
From my perspective, here are some recommendations for those considering GoToMeeting: Prioritize a strong and stable internet connection for seamless communication. Assess your hardware compatibility to fully leverage the platform's benefits. Scrutinize plan features and costs to ensure they align with your needs and budget. Evaluate alternatives if robust chat capabilities are essential. If a free plan is preferred, explore other options as GoToMeeting doesn't offer one.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing