What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Efficient Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
Screen Share
Facilitator Functions
File Transfer
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Vendor Support
Usability and Intuitiveness
GoTo Meeting Reviews
Maggie L.
- Role: Consultant
- Industry: Communications
- Involvement: Business Leader or Manager
Submitted Dec 2023
Excellent for online communication & meetings
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
The free trial encourages users to experience the app's benefits.
What is your favorite aspect of this product?
It supports conference calls, records meetings, and facilitates audio calls with both internal and external participants. The tool is widely used for its secure platform, enabling screen sharing to enhance participant integration and communication clarity. It is recognized for its enhanced security and time-saving recording features, eliminating the need for additional effort in information recording.
What do you dislike most about this product?
Sometimes, logging in is challenging due to poor connectivity. The call quality occasionally drops, causing frustration for users. The chat option has fewer features, and the video effects are uninteresting as well.
What recommendations would you give to someone considering this product?
Excellent for online communication & meetings, worth a try!
Pros
- Reliable
- Enables Productivity
- Trustworthy
- Efficient Service
Elena D.
- Role: Sales Marketing
- Industry: Recreation
- Involvement: End User of Application
Submitted Dec 2023
Connection could use some improvements
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Is not all that great. Personally, I prefer teams or zoom over GoTo meeting. Connection is poor often.
What is your favorite aspect of this product?
The free/ cheaper option
What do you dislike most about this product?
The connection is often very poor
What recommendations would you give to someone considering this product?
Shop around and find what's really good for your business
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Michael D.
- Role: Sales Marketing
- Industry: Retail
- Involvement: Business Leader or Manager
Submitted Dec 2023
It's an okay tool to use
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Better tools out there
What is your favorite aspect of this product?
Nothing really
What do you dislike most about this product?
It has the potential to be better than other tools out there. Not easy to navigate.
What recommendations would you give to someone considering this product?
Use other products
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Cons
- Less Inspiring
- Less Performance Enhancing
- Less Efficient Service
