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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Screen Share

85

Facilitator Functions

85

File Transfer

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

83

Product Strategy and Rate of Improvement

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Poonam P.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jul 2025

Reliable and Easy to Use

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting stands out for its reliability, simple interface, and strong security. It’s easy to use, integrates well with calendars, and offers stable performance, making it ideal for business users—though it lacks some advanced features found in newer platforms.

What is your favorite aspect of this product?

My favorite aspect of GoTo Meeting is its reliability and ease of use. It consistently delivers stable video and audio quality, making virtual meetings smooth and professional with minimal technical issues.

What do you dislike most about this product?

What I dislike most about GoTo Meeting is its outdated user interface and limited modern collaboration features compared to newer platforms like Zoom or Microsoft Teams. It can feel less intuitive and less flexible for dynamic team interactions.

What recommendations would you give to someone considering this product?

If you're considering GoTo Meeting, I recommend it for businesses that prioritize reliability, security, and simplicity in virtual meetings. It's a solid choice for scheduled, professional meetings. However, if you need advanced collaboration tools, real-time document editing, or a more modern interface, you may want to compare it with alternatives like Zoom, Microsoft Teams, or Google Meet before deciding.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Vivek D.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2025

Reliable Platform for Professional Virtual Meeting

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting differentiates itself from other video conferencing tools through its focus on simplicity, reliability, and professional-grade features, particularly for business users who prioritize stable performance and straightforward functionality over bells and whistles. One of its standout qualities is consistent call quality and platform stability, even on lower bandwidth connections. This makes it a reliable choice for professionals conducting client meetings, sales calls, or internal discussions where interruption-free communication is essential.

What is your favorite aspect of this product?

My favorite aspect of GoTo Meeting is its reliability and ease of use—it consistently delivers stable audio and video quality with a clean, straightforward interface that makes joining and managing meetings quick and hassle-free, even for less tech-savvy users.

What do you dislike most about this product?

What I dislike most about GoTo Meeting is that it lacks some of the modern collaboration features found in competing platforms—like integrated chat threads, smart meeting summaries, or robust whiteboarding tools—which can limit interactivity and post-meeting productivity.

What recommendations would you give to someone considering this product?

Evaluate your use case—it’s ideal for professional, client-facing meetings and small to mid-size business collaboration, but may lack the depth for hybrid teamwork or classroom-style engagement. Leverage its scheduling integrations with Outlook and Google Calendar to streamline meeting invites and reminders. Test call quality in your environment—GoTo Meeting performs well on low bandwidth, but it's good to confirm device compatibility and audio/video performance. Use the mobile and desktop apps for the best experience, as the browser version can be slightly limited in functionality.

Pros

  • Enables Productivity
  • Efficient Service
  • Inspires Innovation
  • Client Friendly Policies

Imad W.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2025

Simple, Reliable meetings without the drama.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

This product stands out for its simplicity and reliability which makes it easy to join, runs smoothly even on weak connections and avoids the bloat of more complex tools. No fuss just dependable meetings

What is your favorite aspect of this product?

This product reliability on weak internet even when the connection isn’t great it holds up better than most no freezing, no reconnecting.

What do you dislike most about this product?

The interface feels outdated compared to tools like zoom or teams. It works fine but it is not modern especially for first time users.

What recommendations would you give to someone considering this product?

You want meetings without that just works without tech drama, GoTo meeting is a solid pick. Good for straightforward meetings.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular GoTo Meeting Comparisons

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