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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

87

Instant Messaging

86

Audio Controls

86

Facilitator Functions

85

File Transfer

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Sandip D.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2025

just works without any fuss.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

it's not trying to be a social media app with filters and games. it's a meeting tool. it does one thing, and it does it very well without extra distractions.

What is your favorite aspect of this product?

i like that it's just very stable. i have had very few dropped calls or bad connections with gotomeeting compared to other platforms. it feels very dependable for important client calls.

What do you dislike most about this product?

the design looks like it is from 10 years ago. it really needs a modern look.

What recommendations would you give to someone considering this product?

if you need a tool that is just for meetings and nothing else, this is perfect.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Vikas B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2025

our office standard for years.

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

zoom is what everyone talks about, but gotomeeting feels more professional and secure. it's less about fancy features and more about just working reliably every single time, which our company values.

What is your favorite aspect of this product?

the call quality is almost always crystal clear, even when many people are on video. we also love the outlook plugin that makes scheduling meetings with clients super easy and professional.

What do you dislike most about this product?

the user interface feels a little bit old and outdated compared to newer apps.

What recommendations would you give to someone considering this product?

for a serious business that needs a reliable tool, this is a very safe choice.

Pros

  • Unique Features
  • Effective Service
  • Caring
  • Respectful

Marianela F.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2024

creates distance communications.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

in that it gives me functions not only to create remote meetings but also chat to share files and other documents.

What is your favorite aspect of this product?

the ease with which it can be used.

What do you dislike most about this product?

nothing that I dislike.

What recommendations would you give to someone considering this product?

Excellent for remote communications with the work team.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Meeting Comparisons

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