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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Screen Share

85

Facilitator Functions

85

File Transfer

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Piyush P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2025

Simple Meeting Tool with Reliable Features

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

It is more reliable for medium to large meetings. Plus license gives extra features like recording and admin reports, which many basic plans of other vendors don’t have.

What is your favorite aspect of this product?

Stable audio/video performance. Easy to schedule and join meetings. Recording and transcriptions included in Plus license. Admin controls and reports for usage.

What do you dislike most about this product?

Mobile app sometimes lags on weak internet. UI is not as simple as Zoom or Teams. Also integration with calendars could be more smooth.

What recommendations would you give to someone considering this product?

My suggestion is to test it with a small group first. Use the desktop app for best experience. If you need stable meetings with recording and reports, Plus license is worth it.

Pros

  • Enables Productivity
  • Efficient Service
  • Effective Service
  • Acts with Integrity

Asuman L.

  • Role: Student Academic
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Easy to organize and schedule meetings

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Easy to use, does not require additional euipments

What is your favorite aspect of this product?

Works with Google calendar and Calendly to have a professional way of handling larger volume schedules

What do you dislike most about this product?

Cost can be limiting factor for SMEs

What recommendations would you give to someone considering this product?

It is easy and does not buffer like other tools

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Client Friendly Policies

Jeffrey O.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2025

Good and straightforward

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Goto meet setup us completely straightforward with no technical knowledge

What is your favorite aspect of this product?

Friendly customer support, very responsive to technical questions

What do you dislike most about this product?

No issue, supports a lot of way to connect to meeting

What recommendations would you give to someone considering this product?

I would recommend the tool

Pros

  • Performance Enhancing
  • Effective Service
  • Inspires Innovation
  • Client Friendly Policies

Most Popular GoTo Meeting Comparisons

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