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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Efficient Service

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

Screen Share

85

Facilitator Functions

85

File Transfer

85

Audio Conferencing Call in Bridge

85

Keyboard Mouse Control

85

Virtual Whiteboard

84

Application Share

84

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Product Strategy and Rate of Improvement

83

Availability and Quality of Training

83

Vendor Support

83

Usability and Intuitiveness

83

GoTo Meeting Reviews

Abhishek J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Oct 2023

Market Leader!

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoTo is easy to use and integrate.

What is your favorite aspect of this product?

Light-weight compared to other products.

What do you dislike most about this product?

Running single meeting at a time.

What recommendations would you give to someone considering this product?

Ease of use and price.

Pros

  • Helps Innovate
  • Trustworthy
  • Unique Features
  • Efficient Service

Mario V.

  • Role: Finance
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2023

GoTo Meeting is very good

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoTo Meeting is perhaps the platform that we use the most to meet with our co-workers or clients on the web, since this program contains the best functional tools to interact and make each of the sessions much more dynamic, it is a total advantage to have a very easy to access application where we can immediately call a considerable number of people to meet in a safe and private space where we can create activities such as training or simply an exchange of information and ideas, this program has changed the effectiveness of my work for the better by expanding the communication with users around the world.

What is your favorite aspect of this product?

More and more I find the enormous benefits and tools that favor my work, one of them can be the possibility of recording from the beginning each of the calls that are made as a form of backup or as well as the possibility that it offers you to share the screen so that more people can be aware of the conversation or projects carried out through this medium, GoTo Meeting is a wonderful program that provides us with the ability to collaborate with other users and hold personalized and dynamic meetings thanks to its board to draw and Explain certain topics, it's really good to enjoy your skills.

What do you dislike most about this product?

It is really important to remember the dependence that this program has on a good and fluid internet connection, the demand of this program to execute each of its functions with quality is great, on the other hand, we have been a little upset by the limitation it has the chat of this program, since its sharing capabilities have a certain limit and we want the ability to send and receive documents to be much broader.

What recommendations would you give to someone considering this product?

Without a doubt, this program is one of my favorites, due to its quality and ability to ensure a good experience for each of the users in each of the video calls and conferences that are made through this medium, GoTo Meeting has become one of the programs that I recommend the most due to the multiple tools and quality that it offers us in each of the sections where we put it to the test.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mohammad M.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2025

Goto meeting and my experience

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Instead of just VoIP, GoTo Meeting can actually call a participant’s phone when the meeting starts to bring them in. Helpful for people without reliable internet or when mobile connectivity is weak.

What is your favorite aspect of this product?

My favorite aspect of GoTo Meeting is its reliability and simplicity. Unlike some platforms that try to do too many things at once, GoTo Meeting focuses on making sure the audio and video quality are stable, even when the internet connection isn’t great. Features like the “Call Me” dial-in option and Commuter Mode on mobile make it really convenient to join meetings anywhere without worrying about dropped connections or clunky log-ins. It feels dependable and straightforward, which is exactly what you want when jumping into a meeting.

What do you dislike most about this product?

Many users feel that the free version is quite limited, and once you move to paid plans, the pricing becomes less attractive compared to alternatives with more generous features.

What recommendations would you give to someone considering this product?

If you expect much larger audiences (for example webinars, training sessions), check whether you’ll need a separate product (GoTo Webinar) or another platform that supports larger scale.

Pros

  • Enables Productivity
  • Trustworthy
  • Unique Features
  • Efficient Service

Most Popular GoTo Meeting Comparisons

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