What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
Facilitator Functions
File Transfer
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Katharina S.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2025
Live meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It's has a clear dashboard which offers a clear overview for items and features.
What is your favorite aspect of this product?
Easy to craft agenda and allows effortlessly record live meetings minutes for reference purposes.
What do you dislike most about this product?
It's has no free version.
What recommendations would you give to someone considering this product?
Easy to schedule meetings for onetime or multiple meetings with just a click.
Pros
- Continually Improving Product
- Trustworthy
- Altruistic
- Client's Interest First
Labidi T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2025
GoTo Meeting has Great Efficient Features
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It has a great feature in mobile apps called commuter mode that reduces data usage which makes it user friendly in that even our team members and clients don't complain. The in-build smart meeting assistant features is also a plus for me.
What is your favorite aspect of this product?
GoTo Meeting has great security features like the End-to-End Encryption and single Sign-On options that ensures data protection from attacks. The high video and audio conferencing qualities in this tool also makes it stand out.
What do you dislike most about this product?
I have no negative comments about this too. It meets our needs.
What recommendations would you give to someone considering this product?
GoTo Meeting is very easy to use hence ideal for any users without much technical skills on this tool. It also has great security features that promote data security.
Pros
- Reliable
- Effective Service
- Saves Time
- Respectful
Mohammad M.
- Role: Information Technology
- Industry: Finance
- Involvement: Business Leader or Manager
Submitted Sep 2025
Goto meeting and my experience
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Instead of just VoIP, GoTo Meeting can actually call a participant’s phone when the meeting starts to bring them in. Helpful for people without reliable internet or when mobile connectivity is weak.
What is your favorite aspect of this product?
My favorite aspect of GoTo Meeting is its reliability and simplicity. Unlike some platforms that try to do too many things at once, GoTo Meeting focuses on making sure the audio and video quality are stable, even when the internet connection isn’t great. Features like the “Call Me” dial-in option and Commuter Mode on mobile make it really convenient to join meetings anywhere without worrying about dropped connections or clunky log-ins. It feels dependable and straightforward, which is exactly what you want when jumping into a meeting.
What do you dislike most about this product?
Many users feel that the free version is quite limited, and once you move to paid plans, the pricing becomes less attractive compared to alternatives with more generous features.
What recommendations would you give to someone considering this product?
If you expect much larger audiences (for example webinars, training sessions), check whether you’ll need a separate product (GoTo Webinar) or another platform that supports larger scale.
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
