What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
Facilitator Functions
File Transfer
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Akarsh A.
- Role: Information Technology
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Nov 2023
Good than other softwares.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Other Products are not so good because of their very less latency and we are able to share screen in HD able to create video much more good than other product.
What is your favorite aspect of this product?
Favorite part is not my first commitment because their are many functions which was i like, like we are able to create video in 1080p which was very capable and easy to understand and download for long use. but my favorite part is their latency from other product is very low.
What do you dislike most about this product?
The AI Assistant was not there like in all products after my meeting i want to create a short summary for that meeting.
What recommendations would you give to someone considering this product?
Good Product you are able to see very less latency from all the other products.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Vaishnavi G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Nov 2023
Nice product to conduct team meetings
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting stands out for its ease of use and streamlined meeting experience. Its instant screen sharing and video conferencing capabilities make ad-hoc virtual meetings simple. Robust moderator controls like muting participants or drawing on screens aid meeting management. Integrated VoIP provides affordable conferencing, while toll-free numbers and call me features ensure global accessibility. GoToMeeting supports meetings across mobile and desktop devices with a consistent intuitive interface. While it lacks some advanced features seen in tools like Zoom or WebEx, GoToMeeting excels at fuss-free meeting setup
What is your favorite aspect of this product?
I love how easy GoToMeeting makes it to conduct or join meetings on the fly. Its one-click screen sharing allows me to instantly collaborate on documents and presentations without fussing with meeting setup. The moderator controls like muting or drawing tools help me run meetings smoothly and engage participants. GoToMeeting's integrated VoIP and conference calling bridge geographic distances affordably. I also appreciate cross-platform support whether I'm on desktop or mobile - I can consistently join full-featured meetings. The intuitive interface means minimal learning curve for me and my participants.
What do you dislike most about this product?
While GoToMeeting prioritizes simplicity in its conferencing experience, there are some limitations to note. The meeting features are quite basic beyond screen sharing, chat, and video. More advanced options seen in tools like Zoom or WebEx - like breakout rooms, polls, robust webinar modes, or AI-powered meeting summaries - are missing. For larger meetings, capacity and scalability could be constrained on GoToMeeting's infrastructure. The desktop and mobile experience, while consistent, is also quite bare-bones compared to some competitors. File sharing and meeting recording capabilities are also quite limited unless you upgrade
What recommendations would you give to someone considering this product?
GoToMeeting is a solid choice for hassle-free conferencing if you prioritize ease of use over advanced features. Take advantage of one-click screen sharing to instantly collaborate on documents or presentations. Use moderator controls like muting participants or drawing on screens to aid meeting engagement. Enable VoIP audio conferencing to avoid toll call costs. Use the consistent mobile and desktop apps to join full meetings on the go. For larger webinars or events, confirm GoToMeeting has the capacity and features needed compared to tools like Zoom. For basic conferencing needs, the free Basic tier may suffice.
Pros
- Efficient Service
- Caring
- Saves Time
- Helps Innovate
ADITYA G.
- Role: Vendor Management
- Industry: Education
- Involvement: Vendor Management and Renewal
Submitted Oct 2025
Good tool, but needs modern upgrades
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoTo Meeting stands out from other similar products because of its reliability and consistent performance, even on low-bandwidth networks. It offers strong security features like end-to-end encryption and meeting locks, ensuring safe communication. The platform is easy to access through browsers or mobile devices and integrates seamlessly with tools like Outlook, Slack, and Google Workspace, making scheduling and collaboration effortless.
What is your favorite aspect of this product?
My favorite aspect of GoTo Meeting is its reliability and ease of use. Meetings start smoothly without technical issues, and participants can join effortlessly from any device. The clear audio and video quality, along with features like screen sharing and recording, make collaboration simple and professional for both small and large teams.
What do you dislike most about this product?
I dislike most about GoTo Meeting is that its interface feels a bit outdated compared to newer platforms. Some advanced collaboration features, like interactive whiteboards or AI summaries, are missing. It also consumes more bandwidth during video calls, which can occasionally affect performance in areas with slower internet connections.
What recommendations would you give to someone considering this product?
I’d recommend GoTo Meeting to anyone seeking a reliable and secure video conferencing tool. It’s great for professional meetings, with strong performance and easy setup. However, if you need advanced collaboration tools or modern AI features, you might want to explore newer platforms that offer more integrated, innovative capabilities.
Pros
- Reliable
- Performance Enhancing
- Trustworthy
- Efficient Service