Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Kartik C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2021

Good product with unique feature at effective cost

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

End support provided by logmein gotomeeting is much more efficient and effective

What is your favorite aspect of this product?

Video and audio clarity in video conferencing

What do you dislike most about this product?

No whiteboard and not much webcams

What recommendations would you give to someone considering this product?

Good application for web conferencing with unique features and at effective cost

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grace H.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

Excellent software for conducting online meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

This device has allowed us to make video clips of conversations between us, it has allowed me to connect with people through a reliable platform, it is also a great structure for video and audio conferences, it is very easy to set up meetings, share screen, I can also chat with members in The meeting, offers us more than we normally need to collaborate in real time, with all these GoToMeeting functions, users can communicate with each other over the Internet in real time, it is an effective and beneficial real-time conferencing solution.

What is your favorite aspect of this product?

I like the shared screen, the security and the service coverage, the meetings start easily and immediately without waiting and without wasting time, it is an incredible and quite sophisticated system, it does not have any problems, the calls are clear, complex, It has a very interesting sound, it is also quite complete software, easy to use, very organized and with a very understandable interface, it has many functions such as recording, chatting, screen sharing, which are very useful, I also love the personalized meeting room for impromptu meetings.

What do you dislike most about this product?

Until today I have no complaints about this tool, I have only had good results since I started using this platform.

What recommendations would you give to someone considering this product?

This amazing tool provides the excellent live chat opportunity that will speed up your communication process even more, it is a complete software, with really useful tools, I highly recommend GoToMeeting because it is very easy to use.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Tanis B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2021

To work with multiple screens.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is peculiar because it facilitates integrated VoIP conference calls, videoconferences in HD Faces are of higher quality favoring meetings with the impression of being all present in one place, another great benefit is the online whiteboard to work as a team and seek to obtain original ideas based on a specific topic, through the free presentation of the concepts or proposals of each of the members.

What is your favorite aspect of this product?

I love GoToMeeting useful to carry out online video conferences from mobile devices and browsers such as: Google Chrome, Microsoft Edge or simply by installing the application for iOS and Android devices, it allows activities to be displayed by zooming in or approaching several screens from PC or mobile phones, it allows the use of a webcam to see and contemplate the participants of the videoconferences directly or as if you were in person, and it proceeds efficiently with its integrated audio system.

What do you dislike most about this product?

GoToMeeting is a secure application that has been promoting and stimulating the activities that, together with the work teams and the company, are being developed from any place, moment and disposition, protecting, and complying with the daily management of organizational activities without complications.

What recommendations would you give to someone considering this product?

I recommend GoToMeeting, it approves and authorizes the beneficiaries to stabilize transaction and service exchange conferences on the web, it is ideal for holding conferences with work teams, other areas of the company and clients from anywhere.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular GoTo Meeting Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171