What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Vanessa C.
- Role: Vendor Management
- Industry: Insurance
- Involvement: End User of Application
Submitted Jul 2021
Quality videoconferencing.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Compared to other software, this one has better video definition, without consuming a lot of bandwidth, is stable with the internet connection and is reliable. Add-ons can be easily installed, extending the functions and making it more fluid and comfortable to use. Security in every meeting. Competitive plans and prices. Active and helpful user community. It is a solid tool to establish more professional and secure working relationships and remote communication with clients and colleagues.
What is your favorite aspect of this product?
The best thing is that we can meet to work from anywhere, with our cell phones or laptops, any device... Among its features; the integration function with my calendar makes the scheduling process faster, it is very useful. Guests can join meetings easily by simply opening their web browser and entering the page where they will provide the meeting ID, they are not forced to download the application. We connect instantly, it is a secure and effective communication solution. GoToMeeting also provides good user support with guides and tutorials for configuration and everything else you need.
What do you dislike most about this product?
Recording sessions consumes a lot of system resources. I would also like to see improved activity tracking, it lacks that.
What recommendations would you give to someone considering this product?
Gotomeeting has a free trial and you don't have to give your credit card information, so you can try it without any commitment, that's how we started and then we stayed because we saw it was worth it.
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy
Damian R.
- Role: Information Technology
- Industry: Communications
- Involvement: End User of Application
Submitted Jul 2021
Communicate easily and simply
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Now I can work remotely, Gotomeeting has allowed me to schedule meetings, from the comfort of my home, this tool has served me effectively, since it has allowed me to have better communication, organization and carry out my work from anywhere and from any web or mobile device.
What is your favorite aspect of this product?
Over time due to the covid 19 pandemic, Gotomeeting has been a fundamental tool to make conferences, video calls and voice calls with my work team and potential clients, and all this is because here we have worked remotely for a situation beyond our control. But Gotomeeting has made this way of working much more efficient, productive and dynamic, thanks to this tool I have been able to create my online meetings no matter where I am or the mobile device, because I can use Android, iOS or a web device .
What do you dislike most about this product?
In general, Gotomeeting is an excellent work tool, it has an excellent function to create online meetings, webinars, conferences and voice calls, and all this can be done remotely from the comfort of your home, it is undoubtedly an excellent tool for communication with your work team. This has meant that there is nothing in particular that I do not like about Gotomeeting.
What recommendations would you give to someone considering this product?
If you are looking for an easy and simple tool to communicate remotely, Gotomeeting is the ideal tool for you, you can carry out your online meetings, your virtual classes and conferences easily and simply and it has excellent audio and video quality.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
STEVEN R.
- Role: Vendor Management
- Industry: Other
- Involvement: Vendor Management and Renewal
Submitted Jul 2021
HARD TO USE AND VERY EXPENSIVE
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
THE DIFFERENCE BETWEEN GOTOMEETING AND OTHER PRODUCTS IS THE PRICE AND HOW TO USE IT.
What is your favorite aspect of this product?
I DON'T HAVE A FAVORITE ASPECT OF THIS PRODUCT BECAUSE I WAS TOTALLY DISAPPOINTED ABOUT THE PRICE AND ABOUT THE USE OF THE PRODUCT.
What do you dislike most about this product?
EVERYTHING MOSTLY THE PRICE OF THE PRODUCT
What recommendations would you give to someone considering this product?
I WOULD NOT RECOMMEND THIS TO ANYONE.
Pros
- Saves Time
- Efficient Service
- Over Delivered
Cons
- Vendor Friendly Policies
- Slower Product Innovation
- Leverages Incumbent Status
