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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Tracey B.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

Create your videoconferences remotely

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

Now I can hold meetings with HD videos an excellent webcam preview allows screen sharing creates drawing tools also allows me to share the mouse and keyboard and I can access meetings with one click has integrated audio with VoIP , mobile device conferencing and conference calls, and you can meet at any meeting without the need for downloads.

What is your favorite aspect of this product?

Gotomeeting is an excellent tool for fast and secure collaboration since it allows you to create more practical external meetings and without the need for downloads, it is an excellent mobile solution without any rival that allows you to create a simple and reliable practical experience in a mobile application for iOS and Android , many solutions from a single provider since it puts communication and collaboration tools at your fingertips, interaction and assistance. Gotomeeting has proven to be the most reliable application on the market.

What do you dislike most about this product?

There is really nothing that I can dislike about Gotomeeting as it is an excellent tool that fulfills excellent functions and has features that help you communicate remotely no matter where you are and with the best audio and video quality.

What recommendations would you give to someone considering this product?

It is an excellent remote communication and collaboration software, without a doubt it has proven to be the best remote communication tool since it allows you to create unique experiences from a single place and face to face through the web.

Pros

  • Continually Improving Product
  • Unique Features
  • Efficient Service
  • Inspires Innovation

Hellen M.

  • Role: Information Technology
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2021

A recommendable software for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

What differentiates GoToMeeting from other similar products is ease of use, functionality and performance. GoToMeeting has a simple and user-friendly interface which makes it easy to use and learn. Again it supports great features like video and audio conferencing, sending messages and screen sharing.

What is your favorite aspect of this product?

I like GoToMeeting because it supports multiple languages which makes it easy to use and learn from different countries. GoToMeeting is safe and secure which makes it a super secure application for video and audio conferencing, file sharing and screen sharing. I like availability of customer support team, very helpful and reliable.

What do you dislike most about this product?

Since i started using GoToMeeting, I have never encountered any challenge. It is a recommendable software for business communications.

What recommendations would you give to someone considering this product?

To all prospective customers considering GoToMeeting. I urge them to go ahead and implement it since it is a great software for communication.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Tafara M.

  • Role: Industry Specific Role
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

More can be done for the user interface

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

It has a lot of integration capability with a lot of very useful softwares.

What is your favorite aspect of this product?

It can used on all mobile devices and operating systems. Meeting security is based on a pin. It offers multinational toll free service whereby every user has access to contact support for assistance.

What do you dislike most about this product?

It has a backward user interface that is not user friendly.

What recommendations would you give to someone considering this product?

I would recommend anyone to try the software but training is a must since the user interface is a bit confusing at first.

Pros

  • Helps Innovate
  • Trustworthy
  • Efficient Service
  • Respectful

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