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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Edith K.

  • Role: Sales Marketing
  • Industry: Telecommunications
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

A very intuitive and user-friendly tool.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

What i like most about GoToMeeting is how it is easy and simple to use and customize. I like that it supports great features like video and audio conferencing, file sharing, screen sharing and file sharing. GoToMeeting allows you to schedule meetings online, interact with customers from anywhere anytime.

What is your favorite aspect of this product?

With the help of GoToMeeting, we have been able to chat face to face with our customers regardless of where they are. During this period of covid-19, GoToMeeting has made it easy to have a very efficient communication. You can send messages, make video or audio calls from anywhere anytime.

What do you dislike most about this product?

I have not yet experienced any challenge while using GoToMeeting. It is a brilliant application for video and audio conferencing.

What recommendations would you give to someone considering this product?

GoToMeeting is the real deal for Business communications. I recommend it.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Ritesh K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Aug 2021

Friendly meeting software

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

I will say that I prefer GoToMeeting because it facilitates face-to-face communication between participants and in addition to Offering a free trial with basic services offers its users the ease of starting with plans that are fully adapted to our needs and our budget.

What is your favorite aspect of this product?

Best part of GoToMeeting is not only the call but the ability to have a large number of people in the same meeting either within team or with client, and the ability to record and shared it with stakeholders, team, higher authorities.

What do you dislike most about this product?

Till now what i have faced is virtual and mobile meetings when it is difficult for all parties to meet in a centralized location, rest it is working fine for me.

What recommendations would you give to someone considering this product?

I have solved my meeting problems with it, and I will highly recommend this to use for all organization either small or big.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Efficient Service
  • Caring

Prince M.

  • Role: Sales Marketing
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

My insights for GoToMeeting.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has been number one software for all types of communications. It allows me to send instant messages, i can make video and audio calls, schedule meetings and share screens. I like uts interface, very intuitive and user-friendly.

What is your favorite aspect of this product?

What i like most about GoToMeeting is the fact that you don't require third-party services providers to implement it for you. Again, since it is simple to use, you don't require any training to get started. GoToMeeting supports multiple languages thus making it easy to use and learn from different countries.

What do you dislike most about this product?

Sometimes you can send large files and fail to deliver especially when the internet connection is slow.

What recommendations would you give to someone considering this product?

I have used GoToMeeting for many years now and it is amazing and powerful. I like everything about it and I recommend it.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Most Popular GoTo Meeting Comparisons

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