What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Søren E.
- Role: Sales Marketing
- Industry: Energy
- Involvement: IT Leader or Manager
Submitted Nov 2021
The Best Software for Webinars
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
We are able to give presentations via GoToMeeting without ever leaving the office
What is your favorite aspect of this product?
GoToMeeting has for a long time been our preferred option for webinars
What do you dislike most about this product?
I am not able to mention a dislike as this solution has always worked for us and give you many unique features
What recommendations would you give to someone considering this product?
The best tool in the industry for completing webinars to large scale audiences.
Pros
- Trustworthy
- Efficient Service
- Effective Service
- Caring
Steven T.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2021
Imagine Zoom's Freemium Version of web conferencin
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting offers most of their capabilities at a much lower cost than competitions. We were able to sign up quickly with their services before we settled on a long term solution. It was a great stop-gap for us.
What is your favorite aspect of this product?
We were able to get up and running relatively quickly with short contract negotiations, minimal set up, and little impact to our IT infrastructure while we implemented GoToMeeting before using a more enterprise scale solution. Most of the features are free (or included), so that made this tool very appealing.
What do you dislike most about this product?
Despite having a breadth of features included, each feature and capability was just not developed to the extent of their competitors. They all worked, don't get me wrong, just not as well as other solutions in the market. So I felt like we were getting a me-too solution that got us 70% there to the goal, but at a very reasonable cost.
What recommendations would you give to someone considering this product?
Ask around your customer set, partners, or any external companies who you interact with to see that is the preferred conferencing platform. It appears that many small start-ups use GotoMeeting due to their cost and ease of implementation. If that is your primary audience, then this tool is right for you.
Pros
- Reliable
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
Cons
- Commodity Features
- Less Effective Service
- Less Efficient Service
PIYUSH A.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Oct 2021
Excellent product to communicate with customer.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
-This is a reliable and safe tool from other similar products and excellent documentation to learn this.
What is your favorite aspect of this product?
- Simple and user friendly user interface so that user can use this software easily without any learning. - All features are available for customer meetings like screen sharing, meeting recording and more. - IT team is not required for the installation process.
What do you dislike most about this product?
- I have faced connection problem many times which is dislike for me and everything else is good.
What recommendations would you give to someone considering this product?
- I highly recommend that you should try this product once because it is reliable and has all the features we want. -.
Pros
- Continually Improving Product
- Trustworthy
- Unique Features
- Efficient Service
Cons
- Charges for Enhancements
- Less Performance Enhancing
- Less Productive
