What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
94 Plan to Renew
86 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Saves Time
- Acts with Integrity
- Helps Innovate
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Audio Controls
Screen Share
Instant Messaging
Facilitator Functions
Audio Conferencing Call in Bridge
Keyboard Mouse Control
File Transfer
Application Share
Virtual Whiteboard
Vendor Capability Ratings
Ease of Implementation
Quality of Features
Business Value Created
Ease of Data Integration
Ease of IT Administration
Ease of Customization
Breadth of Features
Usability and Intuitiveness
Product Strategy and Rate of Improvement
Vendor Support
Availability and Quality of Training
GoTo Meeting Reviews
Siddharth M.
- Role: Information Technology
- Industry: Communications
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2026
Solid Core Video Calling, But Needs Modern Collabo
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
1) Bandwidth Optimization & Audio Reliability 2) Built-In Toll-Free & Dial-In Infrastructure 3) Strict Enterprise Security & Admin Controls
What is your favorite aspect of this product?
The standout aspect of GoTo Meeting is its rock-solid call stability and audio performance on weak connections.
What do you dislike most about this product?
The most frustrating part of GoTo Meeting is its outdated interface and lack of modern in-meeting collaboration tools
What recommendations would you give to someone considering this product?
1) Considering External Guest Experience 2) First to Test on Weak Mobile Networks
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Enables Productivity
Sonali T.
- Role: Sales Marketing
- Industry: Media
- Involvement: End User of Application
Submitted May 2026
A simple and good tool for online meetings.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Actually I find GoTo meetings a value for money product. It makes the meetings so simple and interactive. like when you are in a meeting you can use its message feature along with the voice and that differentiates it from others
What is your favorite aspect of this product?
Umm I would say its pricing and security features. yes there are my favourite aspects of this product.
What do you dislike most about this product?
I think GoTo has a basic UI and it meeds to be improved because a better User interface can attract more people.
What recommendations would you give to someone considering this product?
If anyone is looking for a value for money product for meetings they can go for it . it will be worth using
Pros
- Reliable
- Performance Enhancing
- Continually Improving Product
- Enables Productivity
Rudra K.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Jun 2026
Virtual sales meetings and client communications.
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Its ability to simplify professional interactions with prospects customers and distributed teams was impressive for sales teams. Stable connectivity and easy meeting access allowed participants to join quickly without any complicated setup.
What is your favorite aspect of this product?
Calendar integrations and meeting scheduling features help organize daily sales activities. Remote sales teams find it much easier to manage collaboration and internal strategy discussions.
What do you dislike most about this product?
Additional tools may be required for large scale webinars and highly interactive events. New users may take some time to understand advanced settings and customization options.
What recommendations would you give to someone considering this product?
The platform is also very useful for internal sales coaching, performance reviews and strategy discussions. Meeting recordings and collaboration tools enhance knowledge sharing and support team productivity.
Pros
- Helps Innovate
- Unique Features
- Respectful
- Fair
Cons
- Less Productive
- Less Efficient Service
- Less Effective Service
