What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceGoTo Meeting Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on GoTo Meeting.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Sean R.
- Role: Operations
- Industry: Chemicals
- Involvement: End User of Application
Submitted Apr 2022
Robust Conferencing/Meeting Host
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
This App ticks it over the others when it comes to privacy, security and remote access.
What is your favorite aspect of this product?
I definitely love its capacity for data and file sharing instantly, in real time. Decisions are easier to make and time saved.
What do you dislike most about this product?
This App is heavy on strong, stable internet connection, so needless to say, sometimes interuptions in for example power can have you starting all over again. That's a negative i abhor.
What recommendations would you give to someone considering this product?
As long as there's strong internet connection, it is the perfect online conferencing/meeting solution.
Pros
- Performance Enhancing
- Enables Productivity
- Client Friendly Policies
- Fair
Daniel C.
- Role: Sales Marketing
- Industry: Education
- Involvement: End User of Application
Submitted Apr 2022
A solid experience, doesn't stand out post-COVID
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
It offers a few more robust options when compared to free alternatives such as GoogleMeet and Zoom, though those products have grown a lot in the past year. I do like the moderation tools, the response questions, and the overall reliability.
What is your favorite aspect of this product?
The GoToWebinar features of this work really well, and enabled our educators to schedule numerous meetings with both current parents and prospective families. Especially during COVID, this was essential!
What do you dislike most about this product?
It feels very stuck in time, with few improvements since I started using it. Would have loved to see some new developments due to COVID that would have benefited our organization, but the only "out of the box" solutions they offered came with a big price tag.
What recommendations would you give to someone considering this product?
Really consider if the cost is worth it, given alternatives. It is a solid product, just make sure that it gives you everything that you are looking for and that you have a couple other options to price-check against.
Pros
- Reliable
- Enables Productivity
- Client Friendly Policies
- Performance Enhancing
Cons
- Charges for Enhancements
- Slower Product Innovation
- Less Generous
Alexis Eugenio M.
- Role: Information Technology
- Industry: Consulting
- Involvement: End User of Application
Submitted Apr 2022
Confusing and oudated look
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
Looks more reliable than others
What is your favorite aspect of this product?
High attendance meetings.
What do you dislike most about this product?
Confusing interface
What recommendations would you give to someone considering this product?
Just recomended for big teams
Pros
- Security Protects
- Reliable
- Helps Innovate
- Performance Enhancing
Cons
- Slower Product Innovation
- Less Productive
- Commodity Features
