Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
+1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

Filter By

GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Diego Armando S.

  • Role: Consultant
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Online video conferencing tool

Likeliness to Recommend

8 /10

What differentiates GoTo Meeting from other similar products?

This video conferencing tool is trusted by many people every day for good and excellent virtual and very professional communication in real time, this tool provides a quick, easy and reliable easy meeting solution allowing clients to see each other face to face. face sharing presentations and also chat with colleagues, it can be used by any company regardless of size by making their meetings on the web

What is your favorite aspect of this product?

I like this tool because of its comfortable and easy-to-use way to hold any live meeting, chat in real time, live in private, have audio and video conferences, telephone conferences, you can create reports, hold debates and debate forums and comments according to each meeting thus giving better results this tool is an effective and very innovative communication

What do you dislike most about this product?

I dislike nothing about this tool since it is used in a comfortable, safe and simple way in order to have better results in any meeting at any time

What recommendations would you give to someone considering this product?

I recommend this tool because any company can hold a meeting taking into account that it will be favorable due to its simple and comfortable way of using it with the ease of each person being able to communicate face to face without any problem anywhere regardless of the time

Pros

  • Reliable
  • Performance Enhancing
  • Effective Service
  • Inspires Innovation

Yuri G.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

There is no better tool for video conferencing!

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting has played a very important role in both internal and external communication in my organization. Teams and departments have been able to hold meetings with each other whenever necessary and it has never been a problem. GoToMeeting has also helped us to expand the ways in which we can provide customer service and support to our clients without them having to travel to our offices, which has been beneficial for us as well as for many of our clients.

What is your favorite aspect of this product?

I love GoToMeeting because it opens up stable communication and collaboration possibilities with all my colleagues. It is such a well designed and easy to use tool that no further training is needed to take advantage of its functions. Currently, it is used by everyone in my organization and even by many of our clients as it is a suitable platform for productive meetings, discussions, brainstorming, presentations and even remote support and assistance.

What do you dislike most about this product?

I feel limitations within the chat function, also, there are few third party tools with which it successfully integrates.

What recommendations would you give to someone considering this product?

It is my favorite video conferencing tool by far; it is very easy to use and its features strengthen my organization's communication and collaboration; definitely highly recommended.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

Sahiduzzaman S.

  • Role: Industry Specific Role
  • Industry: Apparel
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Most Popular GoTo Meeting Comparisons

Visit our IT’s Moment: A Technology-First Solution for Uncertain Times Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171