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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Diane M.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

An advanced and amazing tool for conferencing.

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting is a super incredible application that makes it easy for organizations to have a very effective and smooth communication. I like how it enables us to share screen, share files and schedule meetings online. It has a very nice and high quality video which makes it suitable for conferencing.

What is your favorite aspect of this product?

I like GoToMeeting because it enables me and my coworkers to interact with each other from anywhere anytime. It is a robust and powerful application that supports amazing features like video and audio calls, screen sharing and file sharing. Implementing GoToMeeting is very easy and fast which saves much time.

What do you dislike most about this product?

GoToMeeting is a super amazing application for conferencing and screen sharing. I have used it for more than 4 years and i like everything about it.

What recommendations would you give to someone considering this product?

An advanced tool for screen sharing and conferencing. I highly recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Michelle M.

  • Role: Operations
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2022

Reliable, efficient and very flexible platform.

Likeliness to Recommend

9 /10

What differentiates GoTo Meeting from other similar products?

We've had a smooth connectivity between our email client with GoToMeeting, which has made creating, scheduling, and hosting huge virtual meetings more efficient. Meetings are considerably easier to handle when you don't have to switch between software/apps. Remote desktop access outside of the local business network without the use of a VPN is an extra perk that we appreciate and use frequently. It features an excellent chat/Q&A function that is ideal for webinars.

What is your favorite aspect of this product?

I enjoy how GoToMeeting is such a versatile platform. Users may phone in, share the screen with audio exclusively, have webinars that can be viewed or heard, and so on. I loved how readily the sessions could be recorded and kept so that people who couldn't attend could see the tape later. We began utilizing GTM primarily for screen sharing and remote control. GTM is the greatest in the game when it comes to those two aspects. We've grown to appreciate the simplicity and dependability that come with clean, simple-to-install, and simple-to-use software.

What do you dislike most about this product?

On rare circumstances, the connection with dial-up numbers is poor. It's possible that our local carriers are overwhelmed by traffic, but it's always impacted our calls. There have also been instances in the past when meetings did not begin despite the fact that everyone was there. However, issue has now been addressed and will require a patch if it resurfaces.

What recommendations would you give to someone considering this product?

If you need a meeting manager for a medium or big business, GTM will fulfill all of your requirements. Due to the initial cost, it may not be suited for a very small firm, but beyond a certain point, the program pays for itself. This was fairly simple for me to use, but some of my elderly coworkers found it more difficult. I would recommend reading some other reviews to see how this program performs for folks who are not tech aware.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cheryl D.

  • Role: Operations
  • Industry: Government
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Cuts down on travel costs to attend meetings

Likeliness to Recommend

7 /10

What differentiates GoTo Meeting from other similar products?

Sharing of documents is very easy and happens instantly with this software. Because of its flexibility to turn a meeting into a webinar or large-scale meeting, my meeting options are unlimited

What is your favorite aspect of this product?

Simplify one meeting link for every meeting and create my personal meeting URL and share my meeting URL directly with attendees

What do you dislike most about this product?

The requirement of an internet or data connection of sufficient quality. Doesn't offer numerous integrations with other software to maximize productivity

What recommendations would you give to someone considering this product?

It takes out the need for users to travel and enables them to become more efficient with their time while communicating needs around the world in an instant

Pros

  • Helps Innovate
  • Continually Improving Product
  • Fair
  • Friendly Negotiation

Most Popular GoTo Meeting Comparisons

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