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GoTo Meeting Logo Award Winner Product Badge
GoTo Meeting Logo Award Winner Product Badge
GoTo

GoTo Meeting

Composite Score
9.0 /10
CX Score
9.2 /10
Category
GoTo Meeting
9.0 /10

What is GoTo Meeting?

GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.

Company Details


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Awards & Recognition

GoTo Meeting won the following awards in the Web and Video Conferencing - Enterprise category

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GoTo Meeting Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on GoTo Meeting.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

95 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love GoTo Meeting?

2% Negative
3% Neutral
95% Positive

Pros

  • Acts with Integrity
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Audio Conferencing VoIP

87

Video Conferencing

86

Instant Messaging

86

Audio Controls

86

File Transfer

85

Facilitator Functions

85

Screen Share

85

Keyboard Mouse Control

85

Audio Conferencing Call in Bridge

85

Virtual Whiteboard

84

Application Share

83

Vendor Capability Ratings

Average 84

Quality of Features

86

Ease of Implementation

86

Business Value Created

85

Ease of Data Integration

85

Breadth of Features

84

Ease of Customization

84

Ease of IT Administration

84

Availability and Quality of Training

84

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

83

Vendor Support

83

GoTo Meeting Reviews

Kelsea H.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great conference call service for businesses

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting lets us record the entire duration of our meeting with one click and stores it in the Cloud for later reference Not only that, but GoToMeeting allows me to share the recording with anyone on my team

What is your favorite aspect of this product?

It allows us to screen share and take notes during the meeting for added convenience. We also get the smart assistant tool, which uses machine learning to detect action items and highlights in a meeting

What do you dislike most about this product?

GoToMeeting doesn’t work well in browser windows. . to invite outside participants to a conference call or video meeting, they need to download the GoToMeeting software to join in the first place

What recommendations would you give to someone considering this product?

GoToMeeting is an excellent way to remain productive even when you are on the move, making it easy to stay on top of your day-to-day business tasks.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Ralph R.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Simple meeting solution that works every-time

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

GoToMeeting allows for face-to-face meetings, real-time presentations and collaboration in the cloud. Deployable from the desktop app, mobile app or via a browser, anyone is able to join a meeting without a GoToMeeting account

What is your favorite aspect of this product?

Seamless call switching between devices from chat to VoIP to video conferencing, auto-receptionist, and subsequent call forwarding allows us to engage clients better and ensure no customer call is missed

What do you dislike most about this product?

Sometimes when I click the meeting invitation link it goes via browser instead on the desktop installation. For such an issue I can't find a solution on their site and I have to call the support team but the best thing is that they are strong

What recommendations would you give to someone considering this product?

GoToMeeting has many of the features that Companies require to conduct meetings. It is an audio and video conferencing and screen sharing solution for teams as well as with clients and customers and friends

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Casey T.

  • Role: Human Resources
  • Industry: Food and Beverage
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2022

Great for meetings a

Likeliness to Recommend

10 /10

What differentiates GoTo Meeting from other similar products?

I like the invites tool

What is your favorite aspect of this product?

Great for large meetings

What do you dislike most about this product?

Nothing stands out

What recommendations would you give to someone considering this product?

Good for presentations

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Most Popular GoTo Meeting Comparisons

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