What is GoTo Meeting?
GoToMeeting is a web-hosted service created and marketed by LogMeIn. It is an online meeting, desktop sharing, and video conferencing software package that enables the user to meet with other computer users, customers, clients or colleagues via the Internet in real time.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
1
Since last award
95 Plan to Renew
87 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love GoTo Meeting?
Pros
- Acts with Integrity
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Video Conferencing
Instant Messaging
Audio Controls
File Transfer
Facilitator Functions
Screen Share
Keyboard Mouse Control
Audio Conferencing Call in Bridge
Virtual Whiteboard
Application Share
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Ease of Data Integration
Breadth of Features
Ease of Customization
Ease of IT Administration
Availability and Quality of Training
Product Strategy and Rate of Improvement
Usability and Intuitiveness
Vendor Support
GoTo Meeting Reviews
Kelsea H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2022
Great conference call service for businesses
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting lets us record the entire duration of our meeting with one click and stores it in the Cloud for later reference Not only that, but GoToMeeting allows me to share the recording with anyone on my team
What is your favorite aspect of this product?
It allows us to screen share and take notes during the meeting for added convenience. We also get the smart assistant tool, which uses machine learning to detect action items and highlights in a meeting
What do you dislike most about this product?
GoToMeeting doesn’t work well in browser windows. . to invite outside participants to a conference call or video meeting, they need to download the GoToMeeting software to join in the first place
What recommendations would you give to someone considering this product?
GoToMeeting is an excellent way to remain productive even when you are on the move, making it easy to stay on top of your day-to-day business tasks.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Ralph R.
- Role: Sales Marketing
- Industry: Retail
- Involvement: End User of Application
Submitted Oct 2022
Simple meeting solution that works every-time
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
GoToMeeting allows for face-to-face meetings, real-time presentations and collaboration in the cloud. Deployable from the desktop app, mobile app or via a browser, anyone is able to join a meeting without a GoToMeeting account
What is your favorite aspect of this product?
Seamless call switching between devices from chat to VoIP to video conferencing, auto-receptionist, and subsequent call forwarding allows us to engage clients better and ensure no customer call is missed
What do you dislike most about this product?
Sometimes when I click the meeting invitation link it goes via browser instead on the desktop installation. For such an issue I can't find a solution on their site and I have to call the support team but the best thing is that they are strong
What recommendations would you give to someone considering this product?
GoToMeeting has many of the features that Companies require to conduct meetings. It is an audio and video conferencing and screen sharing solution for teams as well as with clients and customers and friends
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Casey T.
- Role: Human Resources
- Industry: Food and Beverage
- Involvement: End User of Application
Submitted Oct 2022
Great for meetings a
Likeliness to Recommend
What differentiates GoTo Meeting from other similar products?
I like the invites tool
What is your favorite aspect of this product?
Great for large meetings
What do you dislike most about this product?
Nothing stands out
What recommendations would you give to someone considering this product?
Good for presentations
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Trustworthy